Operations Support

Grand Haven, MI Full Time
POSTED ON 5/13/2024

What About the Position?

In the Operations Support role, you will manage daily functions that are vital to our continued success, including, but not limited to, dispatching freight, managing and building loads in company software, supporting high levels of customer and carrier support, and tracking and tracing shipments.


Why Work Here?

As a privately-owned company, we have a “make it your own” mentality that applies to every position in the building. There are NO shareholders to answer to and NO ceiling to your opportunity, just multiple career paths on your journey to making an impact at a record-breaking third-party logistics company!


Our values have positioned us to consistently be honored as a TOP WORKPLACE and a respected name in the transportation industry. Great atmosphere, stability, and career growth opportunities all rolled into one! Who wouldn’t want to work here?


How Will We Succeed Together?

Teamwork, communication, and the best customer service in the industry are our hallmarks, so you will need to achieve a high level of proficiency in those areas to make an impact. In short, you should probably be a multi-tasking, relationship building, tech savvy, highly communicative customer service guru who is focused on doing the right thing WHILE typing a minimum of 40 wpm!


What Will You Do?

Manage loads and shipments

Schedule required appointments

Track and trace all loads

Ensure on-time pickup and delivery

Build relationships with carriers

Maintain updated and current records of accounts through TMS

Collaborate with your team to solve problems


Bring to Work Everyday

Positive attitude

Drive to win

MS Office, Windows, and basic business software knowledge

Desire to thrive in a fast-paced work environment

Open and honest professional communication abilities


Perks

Competitive base salary, paid vacation, monthly bonuses, full complement of benefits, including health, dental, vision, 401K with match, tuition reimbursement and much more!


Who Are We?

Sunset Transportation is a second-generation, privately-owned third-party logistics (3PL) company established over 30 years ago. We improve supply chain efficiencies and solve transportation needs with the best technology and people in the business.


Our CORE VALUES of Relationships, Responsiveness, Accountability, Flexibility, and Loyalty have resulted in many consecutive awards and recognition, including:


G75 Green Supply Chain Partners - Inbound Logistics

Top 3PL and Cold Storage Provider - Food Logistics

Top Workplaces – STL Post Dispatch

#13 Top Logistics Company – Transport Topics

Most Trustworthy Companies – Newsweek (Armada)

Blue Yonder Icon Award – Armada

#4 Top 3PL Provider – Inbound Logistics


If you are an entrepreneurial-minded team player, thrive in a fast-paced work environment, and enjoy the comforts of a family-style culture with career growth opportunities…welcome to Sunset!

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