What are the responsibilities and job description for the Executive Head Housekeeper position at Super 8?
If you have had experience leading a team of hotel housekeepers, then this might be the job for you!
The Executive Head Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. The person in this role will promote an atmosphere that ensures guest and employee satisfaction. The position requires strong attention to detail, leadership skills and the ability to effectively deal with other members of the management team, guests and employees.
Duties and Responsibilities
- Responsible for the supervision of housekeeping department
- Inspect rooms after they have been cleaned to ensure they meet cleanliness standard
- Assist in deep cleaning rooms as needed
- Help maintain cleanliness of front lobby and other facilities in the hotel
- Ability to lead a team and give performance feedback
- Ensure company, federal, state and local health, sanitation and safety standard and regulations are maintained.
- Manage daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage.
- Communicate and enforce all hotel policies and procedures.
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing training and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
- Assist in recruiting and interviewing new team members as needed.
- Conduct new hire and on-going training as needed.
- Respond in a courteous and prompt manner to all guest question and/or concerns.
- Maintain open communication between management and employees.
Required Skills and Experience
- Must have strong leadership skills.
- Excellent interpersonal and communication skills with strong customer/client focus essential.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment.
- Ability to shift and manage multiple priorities.
- Ability to learn and utilize various computer software.
- High level of schedule flexibility during times busy periods as required by the business.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
Salary : $14 - $16
