Front Desk Night Auditor
Job Posting for Front Desk Night Auditor at Super 8
Benefits/Perks
Job Description
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
Shift will start 11 pm and goes to 7 am.
Job Description
- Annual Performance Bonus
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities:
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation.
- Able to lift 30 pounds.
Shift will start 11 pm and goes to 7 am.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Front Desk Night Auditor career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Front Desk Night Auditor.
Click the checkbox next to the jobs that you are interested in.
-
Conformance Testing Skill
-
Income Estimation: $70,068 - $93,556
-
Income Estimation: $72,456 - $95,517
-
-
Customer Service Skill
-
Income Estimation: $42,986 - $80,923
-
Income Estimation: $46,986 - $69,699
-
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Super 8
Super 8
Gillette, WY
Full Time
Super 8
Amsterdam, NY
Full Time
Super 8
Ukiah, CA
Part Time
Super 8
Watertown, SD
Part Time | Full Time
Not the job you're looking for? Here are some other Front Desk Night Auditor jobs in the Amsterdam, NY area that may be a better fit.
We don't have any other Front Desk Night Auditor jobs in the Amsterdam, NY area right now.
Night Auditor/Overnight Front Desk Clerk
Del Monte Hotel Management LLC, Saratoga Springs, NY
Night Auditor/Overnight Front Desk Clerk
DelMonte Hotel Group, Saratoga Springs, NY