Quality Assurance Manager - ISO

**Position Description - Quality Assurance Manager - ISO**

**April 29, 2024**

**About Super Radiator Coils**

Super Radiator Coils is a leading engineering and manufacturing company in the niche market of custom commercial and industrial heat exchangers. We serve a wide variety of industries including: power generation, HVAC equipment, chemical producers, petroleum operations, pharmaceuticals, pulp & paper companies, and food processing equipment. Our production facility is a clean, safe, climate-controlled environment. Super Radiator Coils is a stable, privately held company with a long-term view to invest and build. This unique company is large enough to have the resources to pursue opportunities, yet small enough to be nimble.

**Our Purpose**

Unleashing the power of thermodynamics to improve our world.

**Our Mission**

To be leaders and best in the heat transfer industry while caring for our workforce, communities, and environment.

**Our Values**

• Relationships – We C.A.R.E (Connect, Appreciate, Respect, Empathize).

• Teamwork - We do our best work together.

• Integrity - We do what we say we do.

• Problem Solving - We can handle that!

• Excellence – If it has to be perfect, it has to be Super!

**Position Description**

The Quality Assurance Manager – ISO is a high visibility leadership position within Super Radiator Coils that has a direct impact on growing our business. This person oversees our ISO program that covers a wide range of custom commercial products. This position reports to the Vice President – Chaska, MN Division. As a growing organization we are committed to leading and managing through effective quality management systems. The Quality Assurance Manager – ISO will continuously work to improve our ISO quality program by identifying opportunities for improvement, developing quality work instructions, and implementing ways to meaningfully connect all team members to our quality program. This position will partner with our sales/engineering, design, purchasing and production departments to promote a quality culture where everyone is involved resulting in products that are produced to the highest quality standards. The Quality Assurance Manager values leadership development, personal involvement, and promotes quality at all levels. They close the loop on issues, communicate effectively and create a true quality culture that expresses through our values.

**MAJOR RESPONSIBILITIES:**

• Lead/develop the ISO program.

• Build a quality organization via staffing and systems.

• Evaluate and standardize quality related KPI’s, corresponding data and

reporting.

• Utilize root cause analysis and corrective action programs to systematically investigate quality or other production metrics, such as warranty and rework dollars. Attack the main drivers of these costs through pareto analysis.

• Communicate quality information to all employees in a simple, engaging, easy to understand format.

• Create a quality culture by involving everyone and enthusiastically promoting the importance of quality through our values.

• Partner, support, interact with peer departments.

• Demonstrate excellence by leading through example.

• Lead third-party audits.

• Lead quality projects through strong project management skills.

• Support and promote leadership development in individuals.

QUALIFICATIONS:

• BS in engineering or science discipline.

• Minimum 4 years’ experience leading a quality program.

• Experience in metal fabrication and make-to-order manufacturing a plus.

• History of success in small to mid-sized manufacturing companies.

• Continuous Improvement mindset.

• Strong interpersonal and communication skills.

• Strong organizational, technical and computer skills.

Super Radiator Coils is an equal opportunity employer and maintains plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. Super Radiator Coils strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with

respect and dignity.