What are the responsibilities and job description for the IT Technician position at Super Star Car Wash?
Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona and California. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment.
Position Summary:
This is an entry-level Information Technology Technician position. The ideal candidate is a college graduate highly motivated and interesting in gaining experience in the areas of helpdesk/desktop configuration, repair, and support, network administration and diagnosis, and troubleshooting a variety of IT issues.
Essential Duties/Tasks/Responsibilities:
(These responsibilities must be able to be performed with or without reasonable accommodation)
- Install and configure hardware and software components
- Install and upgrade antivirus software
- Troubleshoot general hardware and software issues
- Diagnose general network issues, remotely guide employees through troubleshooting process
- Repair or re-run Cat5 cabling
- Clean up and organize network cabling on location
- Maintain standards across network and computer equipment
- Maintain standards in Office 365 environment
- General Office software support (Excel, Word, Outlook, etc.)
- Performs other duties as assigned.
- Travel to client sites
Minimum Job Requirements:
- 6 months of technical support or internship experience
- Familiarity with network standards and general Cat5 cabling
- Expertise with a wide range of software and hardware
- Proven technical skills with a strong familiarity with Microsoft Office Suite
- Strong professional communication skills, written and verbal
- Ability to travel to different client sites on a daily basis
- Must pass background check
Preferred Job Requirements:
- Bachelor’s degree in Information Technology, Computer Science or a related field. Applicants currently enrolled in an IT program are eligible to apply
Knowledge, Skills and Abilities Required:
- Technical Capacity
- Problem Solving/Analysis
- Customer/Client Focus
- High Level of Integrity
- High Energy Level
- Dependability
- Productivity
- Professionalism
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requires frequent lifting and carrying of 1-25 pounds (occasional up to 25#).
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires sitting, standing, walking, bending, kneeling, stooping, crouching, and crawling all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel:
Primarily local travel during the business day but may require up to 30%.
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. Super Star Car
Wash is an Equal Opportunity Employer.'
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Work Location:
- Multiple locations
Work Remotely
- No
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Office 365 Administration: 1 year (Preferred)
- Microsoft Windows Server: 1 year (Preferred)
Work Location: Multiple Locations