Operations Manager

Our client, NC Ops LLC (Harris Holdings) is a thriving franchise operation with 16 locations across CO, NC, NM, SC and VA. They are in an exciting phase of growth and have aggressive expansion goals for the future planning to grow to 30 locations by 2025. Their business practices are centered around being a Christian-based organization as they believe that ministry can be done through business. Their mission is to develop a high-performing team dedicated to providing fresh, fast, and accurate food - exactly the way the customer wants it. They strive each day to be seen as a trusted and respected community partner and take pride in the work they do.

We are seeking a skilled and dedicated Operations Manager to join Harris Holdings and be a critical part of their continued success and organizational growth that operates and self implements EOS.

Role Description

In this role we are seeking an experienced, innovative and highly organized Operations Manager. The Operations Manager will play a critical role in improving and implementing processes, managing HR-related responsibilities, overseeing basic accounting tasks, and handling all aspects of office administration. This position reports directly to the Director of Operations and is part of our leadership team.

Responsibilities

Office Operations:

• Oversee day-to-day office operations and manage office logistics efficiently.
• Develop and implement office policies and procedures to promote compliance and efficiency.

Team Leadership:

• Provide leadership and guidance to administrative staff, assigning tasks and monitoring progress.
• Foster a collaborative and supportive team culture, conducting performance evaluations and providing feedback.

Human Resources Management:

• Assist with recruitment and onboarding processes, maintaining accurate employee records.
• Address employee inquiries and concerns, ensuring compliance with HR policies and regulations.

Financial Management:

• Process payroll and manage accounts payable and receivable accurately and timely.
• Prepare financial reports and collaborate with accounting professionals to ensure accurate record-keeping.

Administrative Support:

• Provide comprehensive administrative support, including correspondence management and appointment scheduling.
• Organize and maintain office documents and records, ensuring efficiency in office operations.

Communications and Coordination:

• Serve as a central point of contact for internal and external communication, coordinating meetings and distributing communications.
• Liaise with clients, vendors, and stakeholders, fostering positive relationships and ensuring effective communication.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Accounting, or related field or a combination of education and equivalent experience.
• Minimum of 5 years of experience in operations, HR, or accounting roles.
• Previous experience working in a franchise environment preferred.
• Strong understanding of HR laws and regulations and the ability to collaborate with our 3rd party HR consulting partner.
• Proficiency in accounting software (e.g., QuickBooks) and MS Office Suite.
• Excellent communication, interpersonal, and organizational skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Attention to detail and high level of accuracy in all work.

Nc OPS LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.