Office Clerk

Plainview, NY Full Time
POSTED ON 5/7/2024

Superior Air Conditioning & Heating Systems is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative (CSR). The CSR will play a pivotal role in ensuring exceptional customer service experiences by handling inquiries, resolving issues, and providing information to our valued clients. As a CSR, you will serve as a liaison between customers and our company, contributing to the overall success of our business.

Applicant must have experience working in the HVAC field or similar industry

  • Knowledge of using Field Force Manager for dispatching
  • Knowledge of ordering HVAC components a must.
  • Knowledge of Word, Excel,
  • Duties include, answering phones, dispatching, scheduling of service calls
  • Purchasing of material, dealing with supply houses, generating purchase orders.
  • Providing customer service and full range of general office support. Interacting with customers, vendor and mechanics.
  • Filing PSEG rebates, Permits, Warranties
  • Salary discussed at interview
  • Local Candidates Preferred

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • HVAC Customer service: 3 years (Required)

Work Location: In person

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