Information Technology Director

About the Community: 
Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento.  At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities.  It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of  hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more!  Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east.  In the county’s urban center of Chico, you’ll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers’ markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. 

About the Court: 
Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville.  All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer.  The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff.  The Court is recognized as a leader for many collaborative initiatives, including a regional self-help program, a multi-court IT services model, and numerous civics education initiatives.  Butte County is home to a community with diverse needs, and the Court continually adapts to provide effective and reliable access to justice.  

The Position:  
Under the direction of the Court Executive Officer or Assistant Court Executive Officer, the Information Technology Director oversees assigned staff in the Information Technology Division and all aspects of information technology services for the court. That entails responsibility for managing, directing, integrating, establishing standards for, and maintaining security of, diverse information systems and technology programs and services, including business systems applications, case management systems, networking, customer support, data communications, and records management systems and technology.  The incumbent oversees the implementation of specific technical solutions, through individual effort and/or staff direction, and is expected to have hardware, operating system, and networking knowledge.  The incumbent also exercises leadership in formulating technology strategy and establishing long-term technology direction for the court, including budgeting for technology needs.  As a member of the court's senior management team, the incumbent also shares responsibility for establishing and attaining the court's organizational goals and objectives.  This is a regular, full-time, at-will position and is exempt from the Fair Labor Standards Act.The following duties are typical of those performed by the incumbent in this classification.  However, other duties may also be required.  

• Plans, organizes, directs, and manages the information technology functions, operations, and resources of the court, in consultation with executive management. 
• Plans, prioritizes, and coordinates the acquisition, implementation, utilization, installation, and maintenance of information technology infrastructure, in compliance with applicable procurement requirements.
• Analyzes and confers with judicial officers, executives, senior managers, managers, and staff to assess operational effectiveness of technological functions and resources, recommend enhancements, and implement procedural changes.
• Designs, engineers, troubleshoots, and supports various information technology systems.
• Develops, implements, interprets, and ensures training is provided to court staff on policies and procedures regarding the court’s information technology.        
• Develops, prioritizes, and interprets Business Continuity Planning and Disaster Recovery Planning for all information technology systems.
• Maintains knowledge of current and future trends in information technology and reviews, evaluates, and interprets trends, legal requirements, and relevant legislation, to determine and plan for effects on operations and programs.
• Represents the court on various technology related committees and participates in State work related to information technology issues.
• Acts as the court’s primary information technology representative and coordinates with internal and external technology users and external agencies regarding court information technology processes, procedures, issues, and initiatives. 
• Serves as a project or program manager as assigned.
• Conducts information technology research and prepares oral and written reports with recommendations, and statistical information, if necessary, for projects and program development and improvement.
• Prepares and administers assigned budget.
• Participates in court-wide strategic and operations planning.
• Directs the work of staff, reviews, and evaluates performance, administers discipline, conducts or oversees training, conducts employment interviews, and makes recommendations regarding the hiring of new information technology personnel.
• Demonstrates leadership and coordinates with other managers to ensure effective communication between all court divisions and uniform application of court policies.
• Maintains continuous positive relationships with court management, judicial officers, employee groups, and external stakeholders.

Knowledge Of:

• Principles of management, supervision, training, administrative practices, and personnel administration.
• Principles and practices of leadership, motivation, team building, and conflict resolution.
• Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers.
• Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; 
• Fundamental principles and practices of organizational techniques and management procedures including accounting and budget principles, statistical methods, and logic and business administration principles.
• General practices and specific software pertinent and unique the court.
• Local Area Network (LAN) administration and networking engineering principles including server/client protocols; advanced terminology used in electronic data processing and information technology.
• Workflow scheduling, records and forms design, and control requirements.
• Relevant California legal codes and court procedures, policies, and filing requirements; operations and procedures of the California trial courts.
• State reporting requirements and formats, record maintenance and indexing; principles of court case flow, calendar, and jury management.
• Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation.
• Personal computers including work processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices.
• Multi-agency collaborative program design and implementation.
• Principles and methodologies of effective project management, including project cost accounting and project change management and control. 

Ability To:

• When required, perform a broad range of general supervisory duties including assisting, training, and reviewing subordinates in the performance of their duties; maintaining performance and disciplinary standards, and conducting reviews and evaluations; develop and conduct in-service training programs. 
• Read, interpret, and apply complex technical publications, manuals, and other documents.
• Organize, direct and implement a wide variety of programs and services that are carried out by the Information Technology Division.
• Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals.
• Under general direction, establish and implement policies, procedures, protocols, and goals; monitor the effectiveness and results of information technology operations through statistical and other analysis and make recommendations as appropriate; manage multiple projects while maintaining priorities and meeting deadlines. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings.
• Represent the court effectively with county departments and outside agencies.
• Communicate effectively both orally and in writing.
• Work cooperatively with those contacted in the course of work.
• Maintain and research technological changes and developments in the computer hardware and software industry.
• Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment.
• Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective.
• Manage and maintain Microsoft Exchange mail servers.
• Lead, oversee, and coordinate work activities and ensure staff complete responsibilities timely and accurately.
• Work under the pressure of deadlines, conflicting demands, and emergencies.
• Complete all duties as assigned timely and accurately.

Any combination of education and experience which would likely produce the desired knowledge and abilities is qualifying.  A desirable combination is as follows: 
 
Experience: Seven (7) years of progressively responsible Information Technology experience and two (2) years experience supervising, managing, or directing information technology staff and projects. 

Education: Possession of a Bachelor's degree in Computer Science, MIS, Business Information Systems, Business Administration or closely related field.

Certifications: CCISP certification and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant.Additional Information   

Criminal History Requirement: Candidates are required to pass a criminal history background check.

License Requirement: Possession of a valid California Class C driver's license may be required or the ability to provide alternate transportation that meets job requirements.

Physical Requirements: The physical requirements described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this classification. 
 
Personal mobility to work in various office settings, locations and in confined work spaces; manual dexterity to use computers and standard office equipment; ability to lift and carry items occasionally weighing up to seventy (70) pounds; pushing objects weighing up to 200 pounds and pulling objects weighing up to 100 pounds; physical ability to sit for extended periods of time; stoop, reach overhead, bend, crawl, climb stairs and occasionally climb ladders to access equipment; constant finger and manual dexterity to operate a computer keyboard and work with small wiring and cables; vision which can be corrected to a level sufficient to read hand-written, typed and computer generated information and data, as well as computer terminal displays; hearing and speech ability sufficient to enable communication by telephone and in person.  Occasional exposure to electrical current. 

Work Environment: While performing the responsibilities of this classification, the following work environment characteristics are representative of the environment an employee will encounter. 

Incumbents will perform work inside of buildings, in an office environment and in a controlled environmental facility, with little exposure to outdoor temperatures, dirt, or dust.  The working conditions are typically quiet but may be loud at times at some locations and will require working alone or closely with others.  The noise level and traffic level in the work environment are similar to a busy office. This role requires heavy use of a computer or laptop, including keyboard and mouse, and routine use of other standard office equipment.

Travel to visit other branches within the county, or neighboring counties, and travel to attend professional meetings and trainings in and outside of the county may be required on a frequent basis.
 
Normal court business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.  Projects, maintenance work, and other position duties which impact court operations may necessitate this position working beyond normal business hours or on the weekend.  Alternate work shifts may occur.

Disclaimer: This document is intended to describe the general nature and level of work performed by an incumbent assigned to this job classification.  It is not intended to provide an exhaustive list of all duties and responsibilities of incumbents so classified. 
 
Reasonable accommodations may be available to a qualified individual with a disability which will enable them to perform the essential functions of the classification.

Application Process

Please submit a complete online application, including responses to the required supplemental questions, at https://www.governmentjobs.com/careers/buttecourt.  Applications will not be accepted by other means.

This recruitment will remain open until the position is filled.  Applications submitted by 11:59 PM on March 7, 2024, will be included in the initial application review.  The best-qualified candidates will be selected to advance to an interview. Applications submitted after March 7, 2024, may not be considered if an applicant is selected for the position following initial interviews.