Repair Shop Service Advisor

Overview:
Rotating equipment distributor and packager in Iowa, Indiana, Illinois, and Nebraska is looking for a Repair Shop Service Advisor / Coordinator for our Sycamore, IL office. This is a full-time, in-office position.

Job Responsibilities:

-Check in equipment for repair and prepare a repair file

-Review disassembly / inspection notes , equipment condition and write up Repair Quote for the customer

-Coordinate component orders

-Communicate with customers on status of repair

-Coordinate with outside service providers as needed

-Communicate internally with salesmen, technicians, customer service and management.

-Develop and Maintain repair costing file from start to finish

Candidate Requirements:

-High School Diploma, GED or equivalent

- 2 or 4 year degree preferable or equivalent mechanical skills

-Excellent oral and written communication skills

-Detail Oriented

-Strong Computer skills

-Prior Machinery repair experience is preferable

-Excellent mechanical skills and Aptitude is required

-Use of Precision measurement tools, micrometers, calipers, etc.,

-Reverse part engineering as required

- CAD experience a plus.

Company Description:

Superior Industrial Equipment, LLC was started in April of 1997 by former employees of Ingersoll-Dresser Pump. We are headquartered in Sycamore, IL with an additional location in Grimes, IA. Our sales and application engineering teams offer the support needed to ensure the equipment being sold is properly applied and our factory trained Service Technicians are passionate in providing detailed service to the equipment either on site or in one of our repair facilities. Growing from a 2500 square foot facility to nearly 50,000 total square feet has allowed us to expand our inventory to help customers minimize downtime. We also have a dedicated team that manufacturers single pump and integrated multi-pump skid package systems to suit the customized needs of our customers.

Superior has qualified and dedicated employees that care about the needs of our customers. Through investment in our people and growth from within, we are committed to providing our employees with a variety of opportunities to grow and advance their careers.

Job Type: Full-time

Pay: $48,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave

Day range:

• Monday to Friday

Shift:

• 8 hour shift

Experience:

• Service writing: 1 year (Preferred)
• Mechanical: 1 year (Preferred)

Ability to Relocate:

• Sycamore, IL 60178: Relocate before starting work (Required)

Work Location: In person