What are the responsibilities and job description for the Optician position at Superior Optical Labs, Inc.?
Description
Are you looking for a rewarding, full time job (40 hrs) with great benefits, 10 federal holidays off with pay and a 401K company match? How about nights and weekends off? Come work where you can make a big difference in the lives of others. We offer a busy optical shop in a clinical setting.
Our mission is to provide our patients with the quality they should always expect and the kind of service and attention that will reset expectations for lab relationships. We were founded in 1990 by industry veterans, Superior Optical is a federal contractor. We comply with the new 503 regulations and EEO regulations for federal contractors. We are an independent lab with a strong history of growth, technological advancement and service to the industry. The owners of Superior are passionate about their business and have instilled a work ethic in their employees that ensures a clean and productive lab, a focus on quality and accuracy, and an obsession with customer service that is unmatched in the industry.
Does this sound like a good fit for you?
You would receive the following benefits:
- Health, Dental, Short Term Disability and Life Insurance
- 401K
- Sick Leave
- Paid Vacation
- Receive all federal holidays off paid
Thank you for your consideration of our Optician openings. We hope to receive your resume immediately to review. We will respond to all licensed optician applications.
Duties and responsibility include:
• Provide exceptional customer service
• Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
• Compute and process payment transactions/refunds
• Perform other administrative tasks as assigned
• Maintain up-to-date knowledge of products
• Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
• Input customer information into computer system
• Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
• Take necessary measurements (i.e. measuring the patient's pupillary distance)
• Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
• Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary, to bend frames accordingly
• Educate patient on how best to care for their glasses
• Adjust/repair damaged frames, replace nose pads and missing screws
• Price, stock and straighten merchandise
