Senior District Manager

Reports to: Director of Operations

With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world.  Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone.

If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team!

WHAT WE ARE HUNGRY FOR

As Senior District Manager you are responsible for maximizing the assigned region’s revenue and cash flow growth by efficient use of people, processes and planning.  You will be responsible for the development of all Café Managers and team members to deliver an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to the District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world.

KNOWLEDGE AND RESPONSIBILITIES

• Recruits, selects, hires and trains cafe managers who are passionate about delivering on an obsessive guest experience and achieving profitability goals.
• Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training.
• Facilitates one-on-one or classroom training as appropriate.
• Creates a mentoring and supportive environment focused on continuous development of teams.
• Sets goals with cafe managers; conducts performance evaluations and skills assessments; creates career development plans, and prepares succession plans.
• Continually inspects the Region/District’s Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level.
• Proactively meets or exceeds guest experiences; deals promptly with complaints received, and puts action plans into place to address service gaps.
• Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans.   Evaluates cafe financial progress and performance and helps to develop action plans accordingly. 
• Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation. 
• Ensures that policies and procedures are in compliance with organization’s policies and with all local and state regulations.  
• Utilizes preventive maintenance programs to maintain cafe facilities.
• Proposes major capital projects in the budgeting process; works with the Company’s facilities manager to complete approved projects.
• Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.
• Other duties may be assigned.

WHAT YOU NEED TO HAVE

• Bachelor’s degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue is required. 
• Three to five years of progressive management experience managing teams.
• Relevant experience or equivalent combination of education and experience is also acceptable.
• Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred.
• Strong Inventory Planning and Management skills required.
• P&L capability and sales/marketing skills and abilities.
• Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.
• Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings.

SWEET BENEFITS

• Competitive compensation
• Free Cake for your Birthday
• Medical, Dental, Vision benefits
• 401K Retirement Plan
• Paid time off, paid Holidays
• High Performance Culture