Bilingual Operations Administrator (Operations)

Overview

SMO is seeking passionate Team Members to assist and support our customers in maintaining a high level of cleanliness in their facilities. If you desire a consistent, stable and secure career that provides meaningful work while building meaningful relationships, SMO should be your new home!

SMO was founded in Greensboro, North Carolina in 1989 and is recognized throughout the Southeast as a janitorial service industry leader.

Job Skills / Requirements

Schedule: M-F 8:30 AM to 5:30 PM

Pay: Up to $20.00 Hourly

Does this describe you?

• Has prior successful experience in administration. 
• Possess strong communication and presentations skills.
• Highly motivated, goal oriented, high-achiever with excellent administrative skills.
• Proficient in Excel and Powerpoint.
• Likes to work independently and be held accountable to your goals.
• Seeks opportunities for advancement.

If so, you are a great fit for Supreme Maintenance Organization’s Operations Administrator opportunity.

Position: Operations Administrator II

Reports To: Chief Operating Officer

Supervises: None                

Basic Functions:  Plan and develop administrative systems and procedures to support the Operations Department.  Works closely with Chief Operating Officer and Operations Managers to help meet service performance goals which helps ensure customer and team member satisfaction.

Major Responsibilities:

1. Open office daily; unlock doors, turn on lights, and check conference room readiness.
2. Perform reception functions: answer phone, assist and greet visitors, accept mail and shipments, distribute faxes, and maintain lobby and common areas.
3. Provide oral and written Spanish language assistance to team members and managers.
4. Maintain the company's online work order system; create users, resources, templates, etc.
5. Create work orders and escalate as required.
6. Communicate operational concerns to the appropriate Operations Managers.
7. Work with Operations Managers to ensure that work orders are completed and closed in a timely manner.
8. Create and maintain a customer database and launch surveys.
9. Assist in preparing payroll; send weekly reports, review timekeeping records, and adjust as needed.
10. Review temporary time used and issue weekly reports.
11. Prepare reports for and participate in operational meetings as required.
12. Maintain operations filing systems, forms, procedures, and policies.
13. Maintain and create, as necessary, SOWs, Blue Books, planned maintenance schedules, and work routines for all accounts.
14. Maintain company Safety Data Sheets (SDS) Books.
15. Maintain equipment and supplies evaluation forms.
16. Develop working knowledge of operations systems and participate in improving and creating effective systems.
17. Perform research to improve operations tools and systems, present findings, and assist in implementation as needed.
18. Perform other duties as required by Office Manager. 

Qualifications:

1. High School diploma or equivalent.
2. Must be highly proficient in Excel, Word and Power Point.
3. Must have excellent communication skills in English, both verbal and written.
4. Position requires the ability to work in the field on occasion.
5. MUST BE BILINGUAL!

Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

Benefits:
Health Insurance - Full Time
Paid Vacation
401(K)Savings Plan
Employee Assistance Program
Company Uniforms
Opportunities for Advancement
Excellent Training and Personal Development Programs
Incentive and Recognition Programs

Se habla espanol

Supreme Maintenance Organization is an Equal Opportunity Employer (EOE). This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan