What are the responsibilities and job description for the Security Supervisor position at Surf & Sand Resort?
Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.
In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.
Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.
The SECURITY SUPERVISOR is responsible to supervise Security staff and protect the hotel, its guests, and employees from personal injury, and from loss or damage of property.
ESSENTIAL DUTIES, include but not limited to:
- Must be flexible and available to work day, afternoon, overnight shifts, weekends and holidays to meet the Resort business needs.
- To assist training, scheduling, support and discipline Security Officers in order to maintain highest levels of employee morale and department effectiveness.
- To assist, as directed, to monitor and control departmental expenditures, including prompt reporting of incurred overtime.
- To assist with troubleshooting key concerns, including but not limited to, meeting rooms, guest rooms and master keys.
- To satisfactorily perform and oversee, as directed, routine operations of the hotel, including patrols, inspections, incident handling, documentation, law enforcement, key control, lock-up procedures, alarm maintenance, and Lost and Found.
- To respond to all guest and hotel requests, and emergency situations in a timely and professional manner.
- To continuously patrol and inspect assigned areas as scheduled, and promptly report all irregularities, hazardous conditions, and suspicious occurrences.
- To maintain complete and accurate records of all SDS Sheets.
JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. AA degree in Criminal Justice or related field preferred. English fluency required. Spanish fluency preferred. Valid California driver’s license required. Satisfactory DMV driving record. Current California BSIS guard card required. CPR/First Aid certification through the American Heart Association preferred. Must have a minimum of one year law enforcement, military, or security experience. Familiar with "Powers to Arrest." Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. Basic typing and clerical skills required. Previous hotel experience preferred.
SKILLS AND APTITUDES: Diplomatic and calm. Detail oriented. Organized and efficient. Safety-minded. High quality standards for production and service. Courteous, friendly manner. Customer service focus. Good team player. Honest and trustworthy. Strong communication and interpersonal skills. Decisive. Able to work productively and proactively with little supervision.
PHYSICAL DEMANDS: Walks/stands approximately 75% of shift. Drives/sits approximately 25% of shift. Uses personal computer approximately 5-20% of shift. Must be able to respond quickly to emergencies in any part of property. Bends, stoops, and reaches to perform routine job tasks. Frequently required to handle and move objects weighing up to 50 lbs. over short distances. Flexibility and good reflexes required to operate electric carts. Frequent use of stairs, daily.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com
JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.
Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651
www.surfandsandresort.com HR direct line: (949) 376-2764
Source: Hospitality Online
