What are the responsibilities and job description for the Senior Systems Management Analyst position at Surgical Care Affiliates?
Overview
Surgical Care Affiliates (SCA) is seeking a Senior Systems Management Analyst to join their team. SCA has transformed itself into a leader in ambulatory surgical centers, surgical hospitals, and hospital-system partnerships. With Service Excellence as one of our core values, we are transforming the current Information Technology department to better position SCA as the industry leader in surgical care. Our IT team is focused on providing our partnerships and management teams with timely, quality technology that is reliable and helpful.
We are seeking a driven individual with product and vendor management experience to fill the role of Senior Systems Management Analyst to tactically rationalize business applications across the enterprise, improve the engagement between customers and suppliers, manage strategic partnerships, and ensure the success of preferred applications (commercial and homegrown) for SCA. This position is responsible for partnering and collaborating with business and operational leaders to substantiate the continued business value of applications relative to cost, functionality, and compliance. For more information on SCA, visit www.scasurgery.com.
Why join SCA? Consider the following fantastic benefits…
- Positive work culture
- Career growth opportunities
- Comprehensive medical, vision and dental insurance – eligible on Day 1 of employment
- Paid time off plus 8 paid holidays
- Maternity/paternity/adoption benefits
- Employer-paid life and short- and long-term disability insurance
- Excellent 401(k) Plan
Accountabilities / Responsibilities
- Executing on the vision, strategy, and roadmap for the Application Portfolio Management team.
- Facilitating the customer and market success throughout all stages of the product life cycle. (Development, Introduction, Growth, Maturity, and Decline) for all homegrown applications.
- Providing vendor management oversight for strategic commercial applications, including but not limited to negotiating contracts; monitoring key performance indicators and compliance; roadmap reviews and building strong, collaborative partnerships.
- Contributing to an application rationalization framework that determines product value to the business relative to cost, functionality, security and compliance; eliminating applications with redundant or unused functionality; standardizing on common application platforms or technology; and creates overall synergy with the application ecosystem.
- Creating and maintaining processes, procedures, and documentation necessary to operate efficiently for strategic business applications in an ever-changing environment.
- Adapting business or departmental plans and priorities to address operational challenges, gaps, or opportunities.
- Developing professional and technical knowledge through educational courses, books, conferences, personal networks, and adopting industry best practices.
- Evaluating software applications, keeping in mind application rationalization, current business processes, and future system needs for growth, while also determining process improvement opportunities.
- Mentors and supports teammates on the application portfolio team as an influential leader.
- Executing the responsibilities of Portfolio Management governed by the delegation of authority (DOA) as directed by our parent company Optum/UHG and approved by SCA.
- Other job-related duties as necessary directed by leadership.
Qualifications
- Bachelor’s degree in Business, IT, or equivalent experience.
- 3 years of application management, vendor management or other technology relevant experience.
- General application architectures and Information Technology operations understanding.
- Experience with applications within a healthcare environment, Ambulatory Surgery Center (ASC) is preferred.
- Excellent interpersonal, collaboration, facilitation skills and the ability to negotiate and influence effective outcomes and drive results.
- Ability to organize and to provide application consultative recommendations within a Portfolio.
- Comfortable with being empowered to lead the development and execution of Application Portfolio strategy and processes.
- Capable of presenting and communicating to all levels of the organization. Additionally, explaining technical items for non-technical customers’ comprehension.
- Commitment to SCA Vision, Mission and Values.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with Teams.
- Proactive, decisive, and results-oriented individual.
- Ability to travel 25% of the time, as necessary.
