Key Account Executive

Surya is an energetic home décor brand that has gained attention for its innovative designs and breadth of high quality home accessory solutions. Products ranging from area rugs and pillows to poufs and wall art are sold through a broad spectrum of global retailers, distributors, and interior designers. Surya fosters an energetic work environment of creativity and collaboration, with each employee taking personal ownership in the company, and we are known for our best-in-class products and solutions-driven customer experience. Surya has been named for seven consecutive years to Inc. Magazine's Inc. 500/5000 list of America's fastest growing privately held companies.

Job Summary

Responsible for driving sales growth of all Surya products, while managing buying office relationships with national furniture retailers.  Along with managing those relationships this person will be required to report progress updates and all strategy plans, key customer engagements and strategic initiatives to the Director of Sales. The ideal candidate must be self-directed, results oriented, have strong communication and program building skills.
 

Primary responsibilities

• Build and maintain relationships with buyers and principals of a specific list of National Accounts that this position will be directly involved with and responsible for.
• Work collaboratively with multiple departments to ensure inventory availability, pricing and fulfillment
• Work with operations team to insure compliance with all National Account requirements

• Ensure product information and marketing collateral are currently represented to customers, and marketing tools are utilized effectively. Works closely with product and channel marketing to identify problem areas and opportunities.
• Ongoing and up to date monitoring and reporting of all sales activity, sales trends and key performance indicators

• Troubleshoot problems with customer related issues.
• Provide accurate product and service information.
• Review open orders and ensure timely shipments.
• Provide status tracking and reporting for all open National Account projects.
• Create customer facing presentations and product selections
• Troubleshoot and resolve issues to the satisfaction of customers as needed.

Job Requirements

• 5 years job experience, including 2-3 years furniture retail specific experience with 5 years of brand, channel, sales experience calling on Furniture Industry accounts or similar retail customers. 
• Proven performance in creating programs to pull through product through retail
• Adept at creative thinking and problem solving and managing flexibility in a constantly changing customer environment
• Strong organizational and proven project management skills
• Self-starter and able to work independently
• Acute attention to details
• 30% - 40% overnight Travel obligation – and local travel without overnight.

Surya provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.