What are the responsibilities and job description for the Assistant, Case Management position at Sutter Health?
Position Overview:
Qualifications:
Serving the greater Stanislaus County with 423 acute care beds, Memorial Medical Center MMC provides a full continuum of care, including:
- 24-hour emergency care
- Inpatient and outpatient surgery
- Specialty services in obstetrics, pediatrics, nuclear medicine, dialysis therapy, diagnostic imaging, intensive care, sleep disorders and physical therapy
- A Level II Trauma Center
Memorial Medical Center is an accredited Chest Pain Center and STEMI (heart attack) Receiving Center.
MMC is part of Sutter Health, one of the nation’s top five large health systems thanks to its integrated network of physician, employee and volunteer pioneers—more than 60,000 people strong. Rooted in Sutter Health’s not-for-profit mission, these team members partner to deliver exceptional care that feels personal. From physician offices to hospitals to outpatient care centers and home services, they proudly support and learn from the more than 3 million people in their care—nearly 1 percent of the U.S. population, in one of the most diverse and innovative regions in the world.
POSITION SUMMARY: The Case Management Assistant acts independently under the direction of the RN Case Manager or Clinical Social Worker to prioritize and manage multiple demands in an ever-changing environment. The Case Management Assistant participates in the coordination and implementation of discharge plans for the patient through critical thinking, teamwork, and communication. The Case Management Assistant applies discharge knowledge and skills to coordinate and implement the integrated discharge plan developed by the RN Case Manager and/or Clinical Social Worker. This position implements processes of efficiently and effectively coordinating movement through the continuum of care to ensure timely discharge. The Case Management Assistant must maintain effective communication between the case management team, care providers, patients, families and external vendors. The position is also responsible to document all discharge planning activities appropriately in the medical record.
Qualifications:
Education, Licensure and Certification Qualifications:
- High School diploma or equivalent education / experience.
- Nine (9) months experience in a direct patient care setting
OR
health education in an acute care hospital, skilled nursing facility, home health/hospice setting or medical office setting. - AA Degree in a business/health related field
Experience Qualifications:
- Experience in Case Management support role.
- Experience with word processing and data management including Midas Care Management, EPIC and other MS Office Suite products.
Skills and Knowledge Qualifications:
- Basic knowledge of discharge planning/care transitions processes in an acute care facility, skilled nursing facility, home health/hospice or medical office setting.
- Working knowledge of medical terminology AND must complete a medical terminology course within 12 months of hire (one (1) year recent Case Management experience may be substituted for the medical terminology course).
- Must be able to travel in accordance with any requirements of your job (if MMC and/or own vehicle used on MMC business, must possess valid California Driver's License and upon request proof of liability insurance).
- Occasional PM or weekend shift, as department specifies.
- Basicknowledge of discharge planning/care transitions processes in an acute care facility, skilled nursing facility, home health/hospice or medical office setting.
- Ability to type 25 wpm with accuracy.
- Proficient in using a computer to accurately enter and extract data, send and receive email, calendar appointments, and use task lists as will be using a variety of computer software programs.
- Ability to read, write, hear, and verbally communicate in English to the degree required to perform the job.
- Demonstrated ability to efficiently manage own time with minimal supervision.
- Willingness to act and dress in a professional manner at all times.
Organization:Memorial Medical Center, Modesto
Employee Status: Regular
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Variable
Shift Hours:8 Hour Shift
Days of the Week Scheduled:Varied Days
Weekend Requirements: Rotating
Schedule: Full Time
Hrs Per 2wk Pay Period:80
Applications Accepted:All Applications Accepted
Employee Status: Regular
Benefits: Yes
Position Status: Non-Exempt
Union: No
Job Shift: Variable
Shift Hours:8 Hour Shift
Days of the Week Scheduled:Varied Days
Weekend Requirements: Rotating
Schedule: Full Time
Hrs Per 2wk Pay Period:80
Applications Accepted:All Applications Accepted
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