What are the responsibilities and job description for the Server Assistant position at Swell Charcoal Grill?
**Job Overview:** We are seeking a highly motivated Server Assistant to join our dynamic team. The ideal candidate will provide exceptional customer service while supporting the overall operation of our restaurant. This role is ideal for individuals who are eager to learn and grow in a fast-paced environment. **Responsibilities:** * Assist servers and bartenders in providing a seamless dining experience to guests. * Ensure tables are properly set and maintained throughout the meal. * Manage the clearing of plates and utensils, and maintain cleanliness in the dining area. * Support the kitchen by ensuring food is delivered promptly and to the correct location. * Maintain food safety standards and follow proper food handling procedures. * Assist with banquet and catering events as needed. * Operate the point-of-sale (POS) system efficiently and accurately. * Demonstrate a strong understanding of the menu and make recommendations to guests when necessary. * Provide exceptional customer service by greeting guests, taking orders, and handling special requests. * Collaborate with other staff members to ensure efficient and organized service. * Maintain a clean and organized work environment. **Qualifications:** * Prior experience in a restaurant, hotel, or similar setting. * Excellent customer service skills. * Ability to work in a fast-paced environment and multitask. * Strong communication and teamwork skills. * Knowledge of food safety practices. * Familiarity with culinary terminology and kitchen operations. * Ability to lift and move tables, chairs, and other equipment. * Availability to work flexible hours, including evenings and weekends. * High school diploma or equivalent required. This Server Assistant role offers a unique opportunity to develop your skills in a dynamic restaurant environment. If you are passionate about providing exceptional customer service and are eager to learn, we encourage you to apply today.
Job Type: Part-time
Pay: $13.50 - $15.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
Physical Setting:
- Upscale casual restaurant
Shift:
- Evening shift
Ability to Commute:
- Norfolk, VA 23503 (Required)
Ability to Relocate:
- Norfolk, VA 23503: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15