Office Coordinator

Description

We are fueled by our goal to be #1 in sales and service in the communities we serve, while redefining the car buying experience and delivering personalized customer service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the box thinker, and are looking for a challenging and rewarding opportunity – we want to hear from you!

How You Will Make an Impact
We serve a customer base seeking luxury, value, and world-class service. As an Office Coordinator, you will be one of the primary team members responsible for greeting and welcoming guests as soon as they arrive at the office extending world-class hospitality and ensuring each guest has a memorable experience.

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity
• Answering incoming phone calls in an extremely courteous, enthusiastic, and professional manner
• Identify guests’ needs, clarify information, and offer assistance and support
• Greet incoming visitors and vendors and provide a high level of hospitality and knowledge
• Serve as a point of communication for building vendors
• Provides facilities maintenance support
• Supports teams such as our Service Support call center, Marketing, and People & Culture with ad-hoc projects
• Other duties as assigned

Skills Needed to Win:

• Ability to effectively manage time and to meet and exceed targets
• A strong desire to succeed
• Focus on providing all customers an exceptional experience, prior experience is preferred
• Outgoing personality with expertise at developing relationships (i.e. a “people person”)
• Computer, email and internet proficiency
• Excellent verbal and written communication skills, strong negotiation and presentation skills
• Pride in how you present yourself to others
• A strong desire to win in a competitive environment
• Flexibility to work weekends and evenings
• Fluency in foreign languages a plus

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
• We have over 2000 employees within 41 franchises in 5 states…and we are still growing!
• We were ranked as the 2nd fastest growing auto-group in 2021 by Automotive News
• We are a team. Everyone plays a role in our success.
• We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.