What are the responsibilities and job description for the Customer Service Rep position at Swift Services Heating, Cooling, & Electric?
Description
Are you ready to Be Part of Something BIGGER!
Swift Services Heating, Cooling & Electric. - Myrtle Beach, SC is looking for a dynamic Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU!
Job Responsibilities:
- Ensure effective telephone and mail communications both internally and externally to maintain a professional image.
- Receive emergency and non-emergency calls from prospective or existing customers.
- Mail various requests for information to customers.
- Make follow-up calls to customers to determine quality of service.
- Operating in Microsoft Suite (Excel, PowerPoint and AR)
Job Requirements:
- High School Diploma or equivalent
- 2 years of Microsoft Suite experience (Excel, PowerPoint and AR skills required)
- Proven experience as a Customer Service Representative or other relevant position.
- Previous experience with the use of Microsoft Dynamics highly preferred
- Fluent with Microsoft Word, Excel and PowerPoint
- Experience using Microsoft Dynamics is highly preferred
Job Benefits:
- Reliable, Year-Round Work
- Weekly Paychecks
- Paid Time Off and Holidays
- Medical, Dental and Vision Benefits
- Company Matched 401k
Southern Home Service is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. The policy applies to all employment practices within our organization. Be part of something new and exciting. Join an integrity driven, family-oriented team.
Take a leap towards something BIGGER! Apply Now!