What are the responsibilities and job description for the Service Technician, Blended position at Swire Coca-Cola USA?
Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and regardless of which role you choose, you have a direct impact on Swire Coca-Cola, our products, and the communities we call home.
At Swire Coca-Cola, our commitment to excellence is what guides our actions with our employees. We offer a comprehensive benefits package for full-time associates which includes: Medical, Dental, Vision, 401K, Paid Vacation, Paid Holidays and Company Discounts.
What does a Blended Service Technician do at Swire Coca Cola
- Performing Fountain, Cooler, Vendor Maintenance and Repair ensuring their effective operation
- Understanding all Fountain Beverage dispensing equipment and related installation procedures
- Providing excellent customer experience
- Maintain Swire Coca-Cola’s standards of excellence
- Interacting with customers, supervisors and coworkers, company sales personnel and service dispatchers maintaining a good, and professional working relationships.
- Relocate and move soda fountains, glass door coolers, or vending machines.
- Load machines and deliver for unloading at designated location.
- Diagnose, repair and install fountain machines, glass door coolers, and vending machines in an orderly sequence.
- Ensure proper functionality (clean, test and repair equipment before and after installation) of machines for the consumer to use.
- Maintain accurate parts inventory: Use hand held computer device to manage, document, stock, and change parts for quality assurance and excellent customer care.
- Report inventory accurately for business accountability.
Requirements:
- Must be at least 18 years of age
- High school diploma or GED equivalent
- Valid driver’s license with a clean driving history
- Related experience preferred but willing to train the right candidate
- Customer Service skills.
- Ability to multi-task
- Effective communication skills
- Basic mechanical and electrical knowledge and problem-solving skills
- Ability to use basic hand tools
- Willingness to learn
- Ability to lift up to 50lbs.
- Ability to stand, stoop, and twist
- Ability to work safely while using ladders and step stools
- Flexibility to work weekends and holidays as per business need
Preferred:
- 1 years of relevant experience (i.e. working in vending/fountain industry, general construction, electrician or other mechanical areas)
- Familiarity with fountain equipment operating procedures preferred
- Vocational training in electrical/mechanical areas is a plus
- Ability to use iPhone and apps
Swire Coca-Cola, USA is an equal employment opportunity and affirmative action employer that participates in the E-Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status or other legally protected characteristics.
Job Type: Full-time
