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Project Manager - Customer Service - Swisslog

Swisslog
Newport, VA Full Time
POSTED ON 4/7/2024
Project Manager - Customer Service The Customer Service (CS) Project Manager is responsible for overseeing the successful realization of projects awarded to CS Realization by the CS Sales team.

The Project Manager will carry out the duties described in this document while ensuring that he/she and the project team under him/her drive value, standardization, cost effectiveness and supportability of systems and solutions Swisslog WDS Americas provided to its customers, creating a world-class organization with value generating products and services.

This role will be based out of one of our three offices: Newport News, VA, Atlanta, GA or Mason, OH. You must be willing to relocate to one of these offices or be within a commutable distance. Make an impact Managing the delivery of scope and supply for each of assigned Swisslog CS Retrofit or Enhancement projects involving Automated Material Handling Equipment and Systems installed at warehouses of various Swisslog Logistic customers.
Ensure all assigned CS projects are realized per defined processes, are delivered on schedule and within budget while maintaining customer-focus and high quality.
Participate and contribute to monthly financial reviews for all assigned projects
Ability to travel on average 50%, but at peaks travel can reach 75%, depending on project cycle.
Ability to travel on domestic assignments with flexibility to stay up to 2-3 weeks at a time; some international travel may be required as well.
Bring to the team

BS in Mechanical, Industrial, System Engineering or equivalent Engineering degree; or relevant and applicable professional experience with automated Material Handling Equipment installation
5 years of Project Management experience managing Automation systems installation, integration or maintenance
Experience in defining, procuring, installing and maintenance of mechanical components, controls hardware and all supporting infrastructure.
Vendor management

Desirable: 
MS degree
PMP/PMI certification
Other professional certifications
Working knowledge of the Warehouse and Distribution domain equipment
Working knowledge of Material Flow Control Systems
Working knowledge of PLC controls and control logic (Siemens, Allan Bradley, etc)
Working knowledge of motors, motor controls and VFD drives
Ability to read electrical prints and mechanical drawings

Salary.com Estimation for Project Manager - Customer Service - Swisslog in Newport, VA
$102,045 to $131,611
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