Airport agent

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.

Our mission is simple To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Swissport operates 50 airport lounges across the world under the brand name of Aspire Lounges . Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi and above all a fantastic experience before their flight, no matter the reason for the journey.

The expected pay rate is $18.25 / hour. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

• Greeting, engaging with and registering customers at reception
• Replenishing our deli counter with food and drinks
• Serving beer, wine and other beverages from our fully tendered bar
• Bussing tables, sanitizing, dish washing & maintaining high levels of cleanliness at all times
• Assisting with deliveries and stock rotation
• Regularly stocking and cleaning restroom facilities, every hour
• Sweeping, mopping and vacuuming floors as needed
• Above all, deliver exceptional customer service with every guest interaction
• Other duties as assigned

Your profile

• Lounge agents must be 21 years of age or older
• High school diploma or equivalent
• Reliable transportation to and from the airport
• Able to lift 50 lbs without assistance
• Physically able to be on your feet during an entire shift (8 hrs); walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching
• Positive attitude and willingness to get along with co-workers
• Ability to pass a 10 yr. federal background check
• Professional personality and strong customer service knowledge

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Last updated : 2024-05-18