Shelter Support Staff
ORGANIZATION: Friends of Switchpoint is a non-profit organization that has been serving those individuals, families and veterans in
Utah who are experiencing poverty and homelessness (since 2014).
OUR MISSION: To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and
supporting their journey to self-sufficiency.
OUR VISION: Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable
housing.
OUR MOTTO: It Takes All of Us to end homelessness.
PURPOSE
The Switchpoint Resident Support Staff will be reliable and energetic individual with a passion for serving individuals, families and veterans who are experiencing homelessness. General responsibilities include the day-to-day management of clients including but not limited to conduct interview assessments for clients seeking services and complete new client admissions according to policy, document notable client interactions with staff volunteers and other clients, supervision of the chore schedule and room checks, telephone screenings, greeting and supervision of volunteers, supervise meal preparation and clean-up, provide crisis intervention, safety planning and rescue information to clients and callers, maintain appropriate professional boundaries with program residents, reinforce community living guidelines with residents, distribute personal care items to clients per protocol, perform program exit procedures with clients, ensure safety and security of the program and residents including perimeter checks, maintain program and client confidentiality, including former clients, light housekeeping and maintenance duties, answer and document all telephone calls and activities per policies, review communication log book and calls at the beginning of each shift, and immediately report suspected neglect/abuse to Executive Director.
We are currently hiring for both part-time and full-time.
COMPENSATION
Starts at $16/hour and Caps at $18/hour.
Switchpoint offers a benefits package that includes Medical/Vision/Dental, Transportation
Allowance, Paid Time Off, IRA w/3% Match.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.
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