Associate Underwriter (US Remote)

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

As an Associate Underwriter, you will support the Underwriting Team with all job functions to learn, industry, business, and job responsibilities necessary for future growth as an Underwriter. You will write new and renewal business, approve policy changes, and respond to inbound calls and chats from agents.

*This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, CT, DE, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Some travel for day-to-day work, team meetings, and training will be required.

Key Responsibilities: (What you'll be asked to do)

• Responsible for reviewing a high volume of new business and renewal inspection reports for risk eligibility across multiple states.
• Issue non-renewals or cancelations and conducts reviews for reinstatements.
• Partner with internal departments to accurately resolve requests from agents to maintain Swyfft’s expected service guidelines.
• Accurately authorize endorsements through Zendesk as needed.
• Answer inbound calls and chat requests from agents as needed.
• Partner with internal team members on underwriting-related projects.

The Successful Candidate: (what we're looking for)

• You thrive in a metric-driven work environment and understand the importance of getting stuff done!
• You are detail-oriented, organized, and can multi-task like nothing anyone has ever seen before!
• You’re a self-sufficient problem solver who is comfortable working in a remote office environment.
• Both internal (your peers) and external clients commend your excellent verbal and written communication skills and the timeliness of your follow-up.
• Ability to work independently or in a team-oriented, fast-paced work environment.

Some Requirements: (What you’ll need to be successful)

• 5 years of experience working in the P&C or commercial insurance space.

Certifications or Licensing:

• Producer license or ability to obtain additional licensing if necessary.

 Education:

• Bachelor’s degree is preferred.
• High School Diploma or its equivalent (GED) is required.

Computer Skills:

• We’re a MS Office environment (Outlook, Word, Excel, PowerPoint)
• Experience using video and chat technology (MSTeams & Slack)
• Proficient in Zendesk, Paper Trail, and ODEN.
  

Other:

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

We Have a Great Benefits Package!

• 20 days of PTO annually
• Medical, Dental, Vision
• Short- and Long-Term Disability (Company Paid)
• Life & AD&D (Company Paid)
• Healthcare, Dependent Care and Transit FSA
• 401K with a generous matching contribution and no vesting schedule 

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

Please Note: Swyfft is not accepting 3rd party agency resumes for this position, please do not forward resumes to careers email address or Swyfft employees. Swyfft will not be responsible for any fees related to unsolicited resumes.