Business Analyst

The Business Analyst will work in a fast-paced environment to identify and document customer business requirements and deliver solutions to solve complex business challenges, in collaboration with customers and the symplr implementation team.

Duties and Responsibilities:

• Work directly with clients to identify and translate current-state business and system requirements to future-state needs
• Understand requirements of various stakeholders and facilitate the stakeholder decision making process
• Apply analytical and problem-solving skills to work on complex issues
• Document requirements and create project specifications
• Perform high-level requirements gathering to elicit scope for project estimates
• Perform data analysis and mapping activities for data migration projects
• Work with customers to manipulate data and/or programmatically update data
• Identify solutions to accommodate clients' evolving business needs (e.g. manipulation of existing data, implementation of automation rules)
• Design and implement online provider applications and supplemental documents using in-house Form Designer tool
• Assist Services Quality Engineers in performing quality assurance on assigned projects
• Assist Customer Support/IT/DevOps teams in trouble shooting application issues
• Provide timely scheduled time management reporting
• Must be a self-starter always looking for opportunities to assist or improve
• Deploy programs to customer servers and troubleshoot issues
• Other duties and projects as assigned

Skills Required:

• Experience working with provider credentialing systems, preferably Cactus/Provider or eVIPS/Payer
• Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
• Ability to work independently and as part of a team
• Strong analytical skills with the ability to organize, analyze, and translate data sets with attention to detail and accuracy
• Strong written and verbal communication skills including technical writing skills
• Excellent interpersonal skills and the ability to work with both technical and non-technical individuals
• Proficient use of Microsoft Office programs, especially Word, Excel and workflow software such as Microsoft Visio, and demonstrated ability to learn applications and programs as needed
• Knowledgeable in writing basic SQL queries

Qualifications:

Every organization has a culture, whether they mean to or not, so why not be intentional about it?​

Together, if we shape our intentions, actions, and interactions around a common, purposeful culture, we are able to quickly achieve more, attract others who help realize our goals, and thrive in our professional relationships.

• Bachelor's degree or Relevant experience
• Minimum of 1 year of business analysis experience, preferably in the Healthcare industry
• Healthcare credentialing domain knowledge
• Experience in gathering requirements and creating specifications

Pay: $65,000 - 80,000

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Legal authorization to work in the U.S. is required. Effective January 2020, we will not sponsor individuals for employment visas, now or in the future, for this job opening. **Existing internal employees on immigration through symplr, please connect with the Talent Acquisition team directly.

About symplr:

As a leader in healthcare operations solutions, we empower healthcare organizations to navigate the complexities of integrating critical business operations. Our customers are at the heart of everything we do, and they rely on our mission-critical systems to drive better operations and better outcomes.

We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.

Perks & Benefits:

• Company Sponsored Medical, Dental & Vision (100% employer-paid plans provided)
• Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting
• HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans
• Generous Time Off Plans, Volunteer Time Off, & 12 Paid Holidays
• Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents
• Tuition Assistance & Continuing Education Reimbursement available
• Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!

symplr is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

As an ongoing commitment to reasonably accommodate individuals with disabilities, symplr has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to call 281.863.9500 if further assistance is required.

To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to symplr or any of our employees. We are not responsible for any fees related to unsolicited resumes.

#LIREMOTE

Salary : $65,000 - $0