Analyst, Cyber Fraud Detection

Job Description:

Role Summary/Purpose:

At Synchrony, our goal is to create meaningful and creative approaches to detect and mitigate fraud. By using cutting edge tools and technology, The Cyber Fraud Detection Analyst will research and help develop innovative fraud detection capabilities to protect our customers, clients, and brand. This role will work closely with our cross-functional peers in cyber intelligence, credit management, operations, and training to develop effective fraud mitigation strategies. Using world class tooling and data science this team impacts day to day operations by leaning forward into the fraud ecosystem.

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Essential Responsibilities:

• Work in coordination with Cyber Fraud Team, Cyber Threat intelligence Team, Fraud Tactical Operations Team, and Credit Management Teams to identify opportunities and develop requirements to detect fraudulent credit card applications.

• Querying large data sets and then performing analysis on those data sets in order to find the root cause or pattern of fraudulent activity.

• Maintain and tweak code library to ensure continued performance and effectiveness of Fraud queries and tools. Knowledge of SIEM logging platforms and technical expertise to perform queries and generate reports about fraud trends.

• Create, track, and analyze data and develop detailed analytic metrics packages in excel and PowerPoint for senior level management consumption.

• Research, maintain, and document adversary techniques by leveraging our cyber intelligence and industry consortiums.

• Assist with the planning, development, and delivery of reports and presentations to senior level management.

• Utilize Jira/Confluence from Atlassian Suite to drive Agile work planning through delivery.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree in technology related discipline

• Minimum 2 years cyber security, data analysis and/or fraud experience.

• Excellent verbal skills to present data, metrics, ideas to various audiences

• Fluent in MSOffice, SAS, python

Desired Characteristics:

• Experience with SIEM logging platform tools, SAS, python, R, other programming languages

• Basic knowledge of cybersecurity and related disciplines beyond a basic level understanding is a plus

• Knowledge of fraud technology, terminology, operations is a plus

• Should be a self-starter who demonstrates ownership over assigned objectives and is able to work independently and with a team

• Leadership and passion about continuous improvement

• Ability to suggest creative solutions

• Excellent interpersonal skills

• Flexible and able to adapt to changing priorities

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 24 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with and opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

The salary range for this position is 52,000.00 - 104,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Grade/Level: 08

Job Family Group: