AVP, Fraud Strategy Data Analytics - Deposits

Job Description:

Role Summary/Purpose:

As a Consumer Bank (“CB”) Fraud Strategy Data Analyst, you will be integral to our efforts in identifying, analyzing, and preventing fraudulent activities within the bank. You will utilize your analytical skills and knowledge of banking processes to analyze data trends, flag suspicious activities, and contribute to the development of fraud prevention strategies. You will also drive the CB fraud strategy analysis and refinement.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Fraud Analysis: Conduct in-depth analysis of transactional and customer data to identify unusual patterns and potentially fraudulent activities. 

  Strategy Development: Participate in discussions with business partners to define the CB fraud risk appetite. Participate in periodic fraud risk assessments for CB products and services. Assist in developing, implementing, refining, monitoring and providing performance tracking of CB fraud strategies to minimize CB fraud risk. Collaborate with business partners on new CB product or service approval. Assess and monitor the extent to which fraud strategies adversely impact customer experience. Develop new fraud strategies to mitigate threats posed by emerging fraud trends in the industry. 

  Data Management: Collect, process, and manage large sets of data related to customer transactions and interactions. 

  Reporting and Communication: Provide reporting on fraud analytics performance, such as fraud KPI and/or KRI reporting or SLA reporting, to senior management. 

  Collaboration: Work closely with the IT and security teams to implement effective data analysis tools and systems. Provide input and apply analytics expertise to improve CB fraud engine and related controls/tools. Proactively research and identify areas of opportunity for improvement, working closely with the Credit and Fraud Operations team to identify recent fraud patterns, trends, and rings. 

  Compliance: Ensure all activities adhere to legal and regulatory requirements as well as internal risk management requirements related to fraud and data privacy. Complete required fraud strategy documentation and meet audit standards. Work with key stakeholders on model risk management 

Qualifications/Requirements:

Desired Characteristics:

• 5 years of experience working with regulators and/or internal auditors 

• Experience with using machine learning for fraud data analytics  

• Experience in project management and working in scaled agile teams 

• Experience with presenting technical content to senior management and executives who do not possess a technical background 

• Experience with vendor management 

Grade/Level: 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: