What are the responsibilities and job description for the Front Desk Receptionist/ Client Account Manager position at SynergenX?
SynergenX Health
We at SynergenX Health are here to offer customized programs for everyone's health goals and needs. We specialize in helping people change their lifestyle by assisting them with one of our personalized programs such as hormone replacement for hormonal imbalance, treatment of dietary consultations, nutrition programs, and weight loss treatments.
A Client Account manager is responsible for overseeing the day-to-day account activities of our company's customers. The Client Account Manager role includes helping the company in retaining its customers. He/she acts as the mouthpiece of the company to always keep the customer happy and responsive. Accounts managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions per customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.
Client Account Manager Responsibilities
- Serve visitors by greeting, welcoming, directing and announcing them appropriately
- Collect payment for services and make bank deposits
- Maintain and manage patient records, privacy and security as required by law
- Update and schedule appointments, call missed appointments
- Contact new patient inquires within 24 hours
- Professional appearance and communication (written and oral)
- Partner with team members to create the optimal patient experience
- Daily lite cleaning duties to keep office organized and pleasant
- Monthly inventory and ordering
- Verify Insurance
Job Qualifications
- High school diploma
- Customer service background
- Proficient with Microsoft office word and excel
- Background check
SynergenX also offers a comprehensive benefits plan, paid vacation and 401K at a 5% match
Salary : $18 - $19
