What are the responsibilities and job description for the Claims Specialist position at Syracuse University?
Job #
038902
Department Code
31041-7050
Department
Office of Institutional Risk Management
Job Title
Claims Specialist
Location
Syracuse, NY
Pay Range
Commensurate with Experience
Staff Level
S4
FLSA Status
Exempt
Hours
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
The Claims/Risk Management Specialist, Business and Insurance, is an exempt position and reports to the Director, Office of Institutional Risk Management under Business, Finance and Administrative Services. The position is responsible for the management and support of the administration of University’s business, property and general liability claims, providing underwriting support to the Director, and coordinating with third party administrators. The position is management confidential and works with a range of mid to high profile cases.
Qualifications
- Bachelor’s degree or equivalent combination of training/experience required.
- Minimum of five (5) year experience in general liability and insurance claims handling experience required.
- Experience in a university or college setting preferred.
- Professional certification (ARM, RIMS-CRMP, etc.) preferred.
Job Specific Qualifications
- Strong verbal and written communication with emphasis on telephone communication required.
- Strong math and reading comprehension skills.
- Responds positively to direction and criticism of performance.
- Consistently maintains professional and appropriate demeanor.
Responsibilities
- Manages and resolves complex business and general liability claims and daily operations of the property and casualty insurance program.
- Provides underwriting support, including renewal submissions, to Director.
- Coordinates claims with third party administrators.
- Administers and coordinates Certificates of Insurance program as requested.
- Administers and coordinates University surety bonds.
- Provides consultative advice to schools/colleges and departments on insurance programs.
- Working with Third Party Administrators, insurance carriers, and brokers; analyzes and investigates business claims, (property, general liability, fine arts, automobile etc.) for proper adjudication.
- Keeps abreast of trends, attends seminars related to tort law, insurance claims management best practices, etc. and updates.
- Uses analytical, technical and oral/written communication skills.
- Maintains confidential files and records.
- Administrative duties as required (setting meetings, correspondence, etc.)
Physical Requirements
Tools/Equipment
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
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