- Experience with Middleware technologies like AMQ, Artemis, RabbitMQ, Kafka in high volume environments
- AMQ, Artemis, RabbitMQ with site-to-site message forwarding
- Familiar with designing and implementing proper HA architecture for messaging systems
- Beginner/Basic knowledge of MVS z/OS systems, C:D, FTP, SFTP, SDSF, solve (Netmaster), CA-ESP and Control-M (scheduling package), TSO & TPX, JCL, Sysview, Tandem, C1 Endeavor, Data Express, Prognosis, Netcool Alerting Tool, REXX/CLIST, application support, and Asknow ticketing tool.
- Beginner/Basic knowledge of the Windows & Tandem environments.
- Beginner/Basic knowledge of CICS, DB2, MQ Channel, and tape processing.
- Beginner/Basic knowledge of application development (monitoring infrastructure using Splunk or Dynatrace, servers, databases, distributed batch jobs and supporting sustained resiliency, disaster recovery and high availability events)
- Beginner/Basic knowledge of Distributed, Mainframe applications and Middleware Platform
- Beginner/Basic knowledge of various technical teams which include application support, development, and engineering teams.
- Beginner/Basic knowledge of Incident, Problem and Change management per the ITIL process.
- Call documentation, queue management, ticket analysis and interface to impacting lines of business for incident impact analysis via the Production Assurance process
- Run Ad hoc scripts against Tandem database for problem resolution or customer metrics.
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