What are the responsibilities and job description for the Billing Clerk 3 position at System One?
Title: Billing Clerk 3
Location: Lancaster, PA
Start date: ASAP
Responsibilities:
- Take ownership of the corporate customer collections
- Demonstrates strong client service skills, teamwork, and collaboration
- Proactively plans and multitasks to maximize productivity
- Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
- Credit review for new or potential clients
- Collection of overdue accounts/past due invoices
- Communicate with external and internal clients in a clear, concise, and professional manner
- Resolves invalid or unauthorized deductions by working with project management
- Verifies validity of account discrepancies by obtaining and investigating information from sales, project management and customers
- Interfacing directly with customers to develop and implement workout plans to bring their accounts into compliance; this may involve researching and addressing customer questions, resolving outstanding issues, providing back up or past invoices, etc.
- Effectively and timely resolve customer discrepancies, billing issues, short-payments, unapplied cash reconciliations and disputes
- Generating and distributing correspondence and reports to assist in the collections process
- Weekly updates with the Group Leader on progress and issues
- Create monthly report for monthly overdue meeting
Requirements:
- Microsoft Outlook, Prior Collections experience
- MS Excel 0-3 years’ experience
Joule, a System One division is a leader in specialized workforce solutions and integrated services. With more than 6,000 employees and roughly 50 offices throughout the U.S. we provide scientific, clinical, engineering, energy, IT, legal and administrative staffing services. For more than 40 years, we have delivered workforce solutions and integrated services to clients nationally.
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