Host

T.G.I Fridays
Houston, TX Full Time
POSTED ON 4/23/2022 CLOSED ON 6/14/2022

What are the responsibilities and job description for the Host position at T.G.I Fridays?

GOOD PEOPLE. SERVING UP GOOD TIMES. CHEERS TO THAT.

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.
Job Duties

  • Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
  • Use visual cues to seat guests in either the bar or dining area depending on their preference
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
  • Tend to special guest needs and requests
  • Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
  • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
  • Contribute to team effort by accomplishing related results as needed

Skills and Qualifications

  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Must be able to clearly communicate guests' needs to W/Ws, Bussers, Managers, etc.
  • Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • Must be able to walk and stand during entire shift
  • Must be able to reach, bend, stoop and wipe
  • Must be able to carry trays or supplies (10-30 lbs.)
  • A desire to help out where needed and work as part of a team
  • Passion for providing extraordinary service
  • The ability to thrive in a fast-paced environment
  • Flexibility to work a variety of shifts
  • 6 months experience in a full-service restaurant preferred
  • Must be upbeat, outgoing and positive
  • Ability to work effectively within a team
  • Ability to effectively communicate on the telephone.

Job Types: Full-time, Part-time

Pay: $7.00 - $11.00 per hour

Benefits:

  • Health insurance

Physical Setting:

  • Casual dining restaurant

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Tips

Work Location: One location

RN - Emergency Room
Host Healthcare, Inc. -
Cypress, TX
RN - Telemetry
Host Healthcare, Inc. -
Sugar, TX
Boarding Agent, Maritime Ship Agent
T. Parker Host Career Center -
Houston, TX

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Host.

Click the checkbox next to the jobs that you are interested in.

  • Customer Satisfaction Skill

    • Income Estimation: $28,839 - $36,771
    • Income Estimation: $33,710 - $43,572
  • Customer Service Skill

    • Income Estimation: $22,185 - $27,864
    • Income Estimation: $22,638 - $29,290
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Host jobs in the Houston, TX area that may be a better fit.

Travel Speech Language Pathologist

Host Healthcare, Eagle, TX

Registered Nurse

Host Healthcare, Houston, TX