Retail Store Manager REQ237958

T-MOBILE USA, Inc.
Tahlequah, OK Full Time
POSTED ON 8/12/2023 CLOSED ON 10/3/2023

What are the responsibilities and job description for the Retail Store Manager REQ237958 position at T-MOBILE USA, Inc.?

Be unstoppable with us!
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Job Overview

As a Retail Store Manager, you're ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.

Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.

Job Responsibilities:

  • Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
  • Assist with customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations.
  • Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
  • Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
  • Maintain a neat clean organized store environment at all times.
  • Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
  • Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer's hearts and store employee success.
  • Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
  • Support team initiatives and create an inclusive environment
  • Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store's assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
  • Show your team you're invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
  • Ensure store employees meet and/or exceed defined, monthly success measurements
  • Meet or exceed sales goals for the store.
  • Education:

  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • Work Experience:

  • 2-4 years Management experience in retail sales (Required)
  • 2-4 years Sales & sales management experience (Required)
  • Knowledge, Skills and Abilities:

  • Communication (Required)
  • Microsoft Office (Required)
  • Store Management (Required)
  • Store Operations (Required)
  • Customer Service (Required)
  • Licenses and Certifications:

    * At least 18 years of age
    * Legally authorized to work in the United States

    Travel:
    Travel Required (Yes/No):No

    DOT Regulated:
    DOT Regulated Position (Yes/No):No
    Safety Sensitive Position (Yes/No):No

    Never stop growing!
    T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

    If you'd like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

    Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.


    EOE Statement

    We Take Equal Opportunity Seriously - By Choice

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

     

    Retail Assistant Store Manager
    The ODP Corporation -
    Rogers, AR
    Retail Assistant Store Manager
    Office Depot -
    Rogers, AR
    Sales manager
    The Good Feet Store of Fayetteville -
    Fayetteville, AR

    For Employer
    Looking for Real-time Job Posting Salary Data?
    Keep a pulse on the job market with advanced job matching technology.
    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    Sign up to receive alerts about other jobs with skills like those required for the Retail Store Manager REQ237958.

    Click the checkbox next to the jobs that you are interested in.

    • Customer Complaint Escalation Skill

      • Income Estimation: $68,986 - $132,590
      • Income Estimation: $87,241 - $128,435
    • Data Entry-Keyboarding Skill

      • Income Estimation: $43,872 - $59,897
      • Income Estimation: $45,296 - $60,413
    This job has expired.
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at T-MOBILE USA, Inc.

    T-MOBILE USA, Inc.
    Hired Organization Address Meridian, ID Full Time
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our custom...
    T-MOBILE USA, Inc.
    Hired Organization Address Reno, NV Full Time
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our custom...
    T-MOBILE USA, Inc.
    Hired Organization Address Florence, KY Full Time
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our custom...
    T-MOBILE USA, Inc.
    Hired Organization Address Castle Rock, CO Full Time
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our custom...

    Not the job you're looking for? Here are some other Retail Store Manager REQ237958 jobs in the Tahlequah, OK area that may be a better fit.

    Store Manager

    The Good Feet Store of Fayetteville, Fayetteville, AR

    The UPS Store #7116 - Retail Center Associate

    The UPS Store #7116, Tahlequah, OK