Assistant operation

Aufgaben

Position Summary :

This role reports to and works very closely with the Vice President Risk Engineering Services and all Client / Account Executives domestically and internationally.

The Sales Operations Assistant must provide superior client service by identifying client and prospect needs in support of CE’s and AE’s and following through to completion while keeping all parties informed throughout the process.

Responsibilities :

Responsible for generating reports from Proposal Log / CRM Bowler, Significant Wins, YTD Bookings Data, Project Services, Arc Flash, and Accepted Sales for Marketing department.

Responsible for Prop Log / CRM sales data entries and updates

Responsible for Client Relationship Team Funnel data entries and updates

Responsible for CRM data entries of sales and account information

Responsible for Client Reference Log data entries and updates

Support account managers in initiating and completing request for request for proposals (RFP), presentations, and stewardship reports

EDA entry and GRIPPS setup (new, renewal, carryover)

Prepare contract / Addendum / Appendix A

Support TNE billing, tracking, and invoice requests

Maintain internal communication documents

Update and keep track of various sales / account management documents

Assist in the development and proofreading of GRC client and external Presentations / Proposals

Update / Assist with Brand Refresh on Marketing Materials, Sample Reports, Sales Tools, etc.

Assist with Event planning and execution such as invitations, keeping tracks of RSVPs, and post event follow up.

Research companies and obtain info to support the sales process

Participate in various projects, as needed

All other administrative supports as needed

Understand GRC internal systems and applications

Qualifikationen

Education and Experience :

Bachelor’s degree in Business / Management related field, or equivalent experience

CRM experience a plus

Specific Skills, Knowledge and Abilities :

Excellent computer skills in Excel, Word, PowerPoint, Paint / Picture Manager, PDF

Excellent verbal and written communication skills

Ability to multi-tasked, prioritize, and manage time effectively

Ability to understand RFP requirements for preparation of pricing, proposal, and presentation documents

Motivated energetic, proactive, creative self-starter, and a team player with integrity

Accurate and attentive to details

Reliable able to work independently and collaboratively

Excellent organizational skills

Competencies :

Fundamental competencies form the foundation for individual and organizational success in TÜV SÜD and apply to all employees and showcase behaviors aligned to TÜV SÜD values and culture cornerstones :

Communication

Collaboration

Customer Orientation

Learning Agility

Result Orientation

Personal attributes : Personal attributes as are a combination of mindset, attitude, and behaviors applicable to any TÜV SÜD employee. :

Assertiveness

Commitment

Empathy

Resilience

Interpersonal Skills : Interpersonal skills relate to skills used by a TÜV SÜD employee when interacting with others in order to get the job done :

Active Listening

Conflict Management

Cross-Cultural Communication Skills

Establishing Trust

Influencing

Knowledge Management

Language Skill

Negotiating

Networking

Presentation Skills

Delegation

Analytical : Ability Analytical abilities relate to the aptitude to see patterns, trends and information, thus drawing meaningful conclusions to help overall individual and organization productivity and success.

Decision Making

Out of the Box Thinking

Problem Solving

Solution Orientation

Transdisciplinary Thinking

Business-related : Skill Business-related skills are those that can enable a TÜV SÜD employee to fulfil business needs of their job.

Business Acumen

Consulting Skills

Cross Selling

Digital Literacy & Cybersecurity

Financial management

Project Management

Last updated : 2024-08-14