Contract Support Coordinator (DK)

The Contract Support Coordinator will be responsible for providing a comprehensive and flexible contract administration service to the customer, maintaining concise records of all contract transactions, liaising regularly with the client representative. Must be able to work on-site, in Viborg.

• Understand, anticipate, and deliver to customer’s needs while building effective relationships
• Positively respond to client through effective communication and personal accessibility
• To assist with the control of all financial and commercial aspects of contracts
• Understanding the contract, including scope and terms & conditions
• Ensuring that sales invoices are raised in a correct and timely manner
• To assist in the production of supporting financial information
• Assist the Contract Manager with monthly reporting and QBR reporting
• Working with the Contract Manager to help improve the financial standards of the contract that are measured against monthly key performance indicators
• Ensuring that Extra Works jobs are raised, billed, and closed in a timely manner once approved by customer
• Management of helpdesk and asset management systems used at the customer site
• Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets
• Convey messages and ideas clearly and openly
• Perform with an understanding of business requirements and changes, and ensuring continuous improvement
• Assisting the Contract Manager in ensuring compliance with Health & Safety requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment
• All other work as assigned by T5 leadership 

• Bachelor’s degree or equivalent experience, required
• 3 years in a Contract Coordinator role or related experience, required
• Previous experience of a customer-facing role using operating systems such as Maximo, Dynamics
• AX or Concept software
• Financial / accounting experience, preferred
• Must be fluent in Danish

• Strong proficiency in the use of spreadsheets and Windows, required
• Handle confidential information in a sensitive and professional manner, required
• Excellent verbal, written, and interpersonal communication skills, required
• Ability to manage multiple tasks under strict deadlines while working independently, required
• Ability to interact professionally with all levels of the organization, required
• Exceptional organizational, quantitative and problem-solving skills, required
• Exceptional attention to detail, required
• Ability to approach problems both logically and creatively, required
• A drive to exceed expectations and be part of a dynamic growing organization, required
• An energetic self-starter with a “can-do / whatever it takes” attitude who can perform under pressure, work successfully on tight deadlines, and identify and resolve problems as they arise, required