You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You’ll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
Being friendly and helpful to customers and co-workers.
Meeting customer needs and taking steps to solve food or service issues.
Working well with teammates and accepting coaching from the management team.
Having a clean and tidy appearance and work habits.
Communicating with customers, teammates and managers in a positive manner.
Responsibilities:
- Greet guests and answer any questions
- Promote products and menu items
- Handle and process customer payments
- Issue receipts and refunds as necessary
- Handle and resolve customer complaints
- Maintain a clean and tidy counter area
- Restock items needed for counter area
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Compensation Planning
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Surveys & Data Sets
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