Cybersecurity Manager

GENERAL RESPONSIBILITIES

DUTIES AND RESPONSIBILITIES

• Researches, develops, implements, and enhances a District-wide IT security framework including security policies and procedures intended to prevent the unauthorized access, use, disclosure, modification, loss, or destruction of District data.
• Serve as the District’s Information Security Officer.
• Draft, update, and maintain Board policies and administrative procedures related to cybersecurity.
• Ensure District compliance with relevant legislation such as FERPA and GLBA.
• Manage, maintain, and enhance the District’s network authentication systems for wired and wireless network access.
• Manage security policies on firewalls and servers to ensure those policies meet current requirements and are applied appropriately.
• Perform security upgrades on the District’s critical IT infrastructure and coordinates with technical staff on the implementation of various new cybersecurity initiatives.
• Monitor security systems and identify, troubleshoot, diagnose, resolve, and report IT security problems and incidents timely; coordinate and conduct investigations of suspected breaches in IT Security in accordance with District policies.
• Ensure effective patching and anti-virus practices for workstations and servers district wide.
• Supervise and assign cybersecurity, system, and network-related projects.
• Responsible for the design, implementation, and maintenance of the District user directory services.
• Manage the District’s technology infrastructure including but not limited to firewalls, backup, and disaster recovery systems.
• Research, identify, coordinate and play key role in the implementation of appropriate IT security systems, technology, and controls including firewalls, intrusion detection/prevention and vulnerability scanners.
• Automate, innovate and standardize networking hardware, software, and support practices to continually improve the effectiveness of the College’s System and Network Operations.
• Troubleshoot problems with computer systems, including troubleshooting hardware and software, network, and peripheral equipment problems; coordinate and/or assist in making repairs and corrections where needed.
• Maintain vendor and outside consultant contacts, partnerships, and relationships related to the implementation and support of the District’s IT security architecture, programs, and purchasing.
• Support key IT infrastructure associated with proper operation of data centers, MDFs, and IDFs (i.e. monitoring, HVAC, physical security, UPSs/generators, fire suppression).
• Develop documentation for training and documenting cybersecurity technology processes, user manuals and job aids.
• Serve on district standing committees as assigned.
• Recommend area budget priorities to support current or implementation of new cybersecurity technology systems, prepare cost estimates, submit justifications for expenditures, and monitor and control expenditures.
• Represent the college in county and statewide college cybersecurity activities.
• Develop and maintain documentation for WKCCD’s network and systems infrastructure.
• Respond and resolve issues related to LAN, WAN, and systems.
• Respond to any cyber incidents or events or emergency IT security situations.
• Develop and maintain the District’s incident response plan.
• Develop, maintain, and deliver IT Security awareness training for staff, faculty, and students. Perform other related duties as assigned.

Minimum Qualifications

• A Bachelor’s degree from an accredited institution in Computer Science, management information systems, and computer engineering or related field and 5 years of Cybersecurity or system or network experiences; or
• An Associate’s degree in Computer Science, management information systems, and computer engineering or related field and 7 years of Cybersecurity or system or network experience; and
• Sensitivity to and understanding of the diverse academic, socioeconomics, cultural, disability, and ethnic backgrounds of community college students.

Desirable Qualifications:

• Master's degree in Computer Science, management information systems, and computer engineering or related field and 5 years of Cybersecurity or system or network experience.
• Certification as a Certified Information Systems Security Professional (CISSP) or equivalent certification is highly desirable.

Personal

• Work independently and exercise discretion in decision-making.
• Desire to build teamwork and collaboration within the IT unit and other departments to optimize effectiveness of the District cybersecurity program.
• Maintain cooperative relationships with those contacted in the course of work.
• Flexible in assuming other assignments as the need arises.
• Possess the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
• Willing to accept other duties as assigned.

Knowledge of:

• Must have professional experience with computer hardware, software, and peripherals such as central processing units, monitors, cables, network systems, printers, plotters, and modems.
• Knowledge of current technology related to cybersecurity, applications, networks, and telecommunications and the equipment and software required to maximize system support.
• Knowledge of and experience meeting applicable IT cybersecurity laws and regulations as it relates to a community college.
• Ethernet, TCP/IP, IPV4, IPV6
• IP addressing and subnetting practices and remote Access Technologies
• Network troubleshooting and problem resolution
• LAN performance monitoring, capacity planning, and methodologies
• LAN/WAN network management systems
• Packet capture and analysis
• Installation, configuration, and management of network infrastructure including switches, wireless infrastructure, routers, and VoIP telephone systems.
• Experience in and knowledge of IT cybersecurity auditing and monitoring.
• Experience with procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software, hardware, and peripherals.
• Knowledge of the principles, practices, hardware, and software related to the establishment and maintenance of district LANs.
• Troubleshooting and solving hardware and software problems.

• Respond to incidents and events in a timely manner.
• Identify, analyze, prioritize and communicate impact of IT security risks and exposures.
• Work independently, apply critical thinking skills to isolate problem causes, perform root cause analysis, and formulate solutions.
• Prioritize projects and tasks to staff and monitor the rate of achievement of objectives.
• Ability to hold accountable those responsible for carrying out the directives set forth in the information technology plan.
• Plan, schedule, and perform complex maintenance and upgrades to critical infrastructure. Maintain current knowledge of technical advances in all areas of responsibility.
• Prepare clear, concise, and accurate system documentation and reports.
• Establish and maintain cooperative and effective working relationships with others, including those from diverse academic socioeconomic, cultural, ethnic, and ability backgrounds.
• Analyze networking systems and problems modify current standards and develop new solutions to address changing conditions.
• Manage a wide array of network infrastructure and cybersecurity systems.

• Follow oral and written instructions.
• Communicate effectively in a friendly and pleasant manner in writing and orally.
• Ability to communicate effectively with tact and diplomacy.

WORKING CONDITIONS

Physical Requirements

• Incorporated within one or more of the previously mentioned duties and responsibilities of this job description are the following essential physical requirements:
• Vision sufficient to read documents and computer terminal displays.
• Speech and hearing to communicate in person or by telephone.
• Manual dexterity is sufficient to use a variety of office equipment and computer keyboards, and to handle paper.
• Sit for long periods of time.
• Stand for long periods of time.
• Ability to lift and carry 50 pounds such as paper and reports.
• Ability to bend and reach to retrieve and file supplies, equipment, and documents.

• Completed application through the Taft College Human Resources website
• Resume
• Cover Letter
• 3 Professional References, including your most current supervisor
• Transcripts for related degrees (unofficial are accepted for the application process)

EQUAL EMPLOYMENT OPPORTUNITY