What are the responsibilities and job description for the Community Standards Manager position at Tahoe Donner Association?
Seeking people-oriented, collaborative minded candidate to fill a full-time year-round management position to lead a dedicated and enthusiastic team in the Community Standards Office.
We are looking for a strong business partner to manage and mentor staff to provide excellent service in relations, and messaging, educating and enforcing rules and regulations in the homeowners association.
The ideal candidate will have demonstrated experience in the field of architecture design, construction, and regulations governing excellent customer relations skills, administrative and technological talents, and general want to improve the community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide excellent customer service to customers, business partners and employees.
Responsible for public information services by advising members, builders, engineers, and others regarding C & R building and land use restrictions, supporting ASC/Covenants Committee regulations, policies, and procedures through newsletters and other publications. Educate assigned personnel on same.
Hire, orient, trains, direct, motivate, evaluate, and discipline all assigned staff and oversee work schedules in accordance with Association policies.
Responsible for implementing and enforcing Association policies, procedures, rules and regulations.
Responsible for supervising building plan checking activities for all construction within the jurisdiction of the Tahoe Donner Association.
Supervise and/or conduct all new construction field inspections required by the C & R's and ASC guidelines, including preliminary site inspection, interim inspection(s), and final inspection(s). Coordinate upkeep of subdivision maps showing all completed residential and commercial projects. Inspects and/or is responsible for inspection of Covenants and/or member complaint cases.
Supervise and/or conduct field inspections on new construction as necessary to insure timely completion and compliance with approved plans.
Supervise and/or conduct periodic field inspections of all existing structures and land uses. Investigate comments and complaints regarding ASC matters and correspond directly, orally and in writing as necessary to gain compliance.
Supervise and/or prepare ASC/Covenants Committee Status Reports for the Board of Directors.
Cooperate with the Town of Truckee and Nevada County agencies as required. Administer abandoned vehicle abatement plan in accordance with ASC policy and governmental ordinances.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The successful candidate will have a:
Bachelor's degree or equivalent from four-year college or technical school and four years related experience and/or training in construction industry and code enforcement and management; or equivalent combination of education and experience.
This position requires an individual with hands-on knowledge of building trades, construction, maintenance, inspection techniques. In addition, this position requires independent judgment and decision making. Must possess some working knowledge of Uniform Building, Mechanical, Electrical, Plumbing and ADA Codes.
Minimum of four years ‘experience working as a supervisor or manager for a community association or within like industry.
Requires knowledge of computer hardware, word-processing, spreadsheet and data base software, prefer experience with Microsoft Office. Requires knowledge of business letter writing and business forms; office procedures, business English, including vocabulary, correct grammatical usage and punctuation, filing systems; and common office machines and their operation.
Must be able to present a positive public image to members, guests, contractors, suppliers, and the general public.
Requirement of Certified Community Association Manager (CCAM) or to become certified within 6 months of hire.
Requires possession of valid Class C Driver License with a driving record meeting the minimum standards required by the Association insurance carrier.