Retail Store Assistant Manager

Position Title: Assistant Manager

Job Overview

As an Assistant Manager you are expected to follow the coaching and operational lead of your Store Manager.  In the Store Manager’s absence, you are expected to lead the sales and operational performance of your store and staff through active coaching, interactive team selling, facilitation of a cohesive and safe work environment, and control of all operations. This includes, but is not limited to, the following expectations:

Essential Functions

• Assist selling personnel by helping them achieve statistical and volume goals set by the Store Manager.  Participate in setting and monitoring your personal sales and statistical goals.
• Coach, observe and facilitate the selling process with all retail, custom and rental customers when you are the manager on duty. Strive to interact with all customers entering your store. This includes being introduced into sales appropriately and performing exit interviews when you are the manager on duty, to ensure customer satisfaction as customers leave the store.

• Demonstrate proficiency and ensure compliance with all aspects of the tuxedo rental operations and ensure that all sales support staff execute properly all areas of tuxedo rental operations.  Attend Bridal shows in your market when needed.

Physical and Mental Requirements

• Bend down and squat to locate and pick up merchandise located at ground level and to assist customers put on shoes; bend down and crouch to mark pants for alterations. Climb a ladder to reach merchandise and or supplies located above shoulder level.
• Lift arms and reach over the head to hang or take merchandise off racks or place on customer. 
• Stand and walk for the majority of work shift, sometimes as long as twelve hours per day, five or sometimes six days per week.
• Frequent (at least 2/3 of the work day) bending and twisting at neck and waist, crouching and squatting, reaching above and below shoulder height, grasping, pulling, pushing and fine manipulation with both hands, lifting up to 50 lbs.
• Work at least 40 hours per week, which may include working any of the hours the store is in operation, at least two closing shifts per week, Saturdays, and six days per week during peak periods.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.