Your opportunity to join the world’s largest eyewear company, controlling over 80% of the world’s major eyewear brands. They make sunglasses and prescription frames for many designer brands!
Responsibilities:
Provide excellent customer service to customers with technical issues.
Will trouble shoot application installs, windows machine system configurations (standard cpu and laptop).
Apply basic knowledge of Microsoft Windows and technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity).
Basic Hardware and software application trouble shooting skills.
Skills & Requirements:
Call center experience
1 year of troubleshooting/technical support experience
Attention to detail
Strong communication skills
Ability to work hybrid in the Mason, OH area
Education:
High School Diploma or Higher
Salary.com Estimation for Technical Support Coordinator in Mason, OH
$52,519 to $71,711
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