What are the responsibilities and job description for the Leasing Specialist position at Tailwind Group, Inc.?
Description
Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. As a Leasing Specialist, you will find a passionate, talented, hardworking culture with unlimited potential for growth.
Our Leasing Specialist is primarily responsible for assisting in the sales and marketing strategy for the leasing department to ensure maximum occupancy of the community. A successful Leasing Specialist will provide high-quality customer service to our residents and focus on selling the community to all prospective residents.
Responsibilities and Duties
- Represent the organization with dignity and respect, through responsible actions, both inside and outside the work environment.
- Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
- Understand basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
- Utilize effective sales strategies to maximize revenues while keeping concession spend at or below budget.
- Act as a lead salesperson when the Leasing Manager is offsite by conducting all tours, responding to leasing inquiries, and completing follow-ups with prospective residents.
- Monitor community, tour routes, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
- Assist with annual unit turnover and help execute move-in/move-out procedures.
- Participate and assist with the execution and development of marketing efforts on campus and in the community, customer appreciation events, and other special events.
- Answer incoming phone calls, drop-ins, and e-mail inquiries professionally and handle them accordingly.
- Assist the Leasing Manager with accurate file documentation, weekly reporting, and collection of required fees in accordance with company policy; participate in lease file audits as needed.
- Be an expert on current market conditions, trends, and local competitors.
- Seek feedback from residents and communicate with the team.
- Perform other duties as directed by Property Manager.
Requirements
Qualifications
- Pass a criminal background check and drug test.
- Demonstrate a high level of integrity and professionalism.
- Possess strong administrative, organization and communication skills.
- Be a self-motivated individual and excel at working in a team environment.
- Prefer to have relevant industry experience, property management, student housing, or sales/marketing experience is a plus.
- Prefer to have experience with RealPage software.
- Ability to exemplify the Tailwind Group core values.
Our Core Values:
We are Entrepreneurial
We are Versatile
We are Responsive
We are Innovative
We value Integrity
Our Mission: Pursue and capitalize on real estate opportunities while adhering to our core values. In doing so, we create a business that provides growth opportunities to our employees and the communities we serve - thereby generating optimal returns to our investors.
Our Vision: Be nationally recognized as a top ten owner and operator of student housing and be an accredited Top Place to Work. We will achieve this vision by building a CULTURE of passionate, empowered, and determined team members; bringing INNOVATION and UNCONVENTIONAL APPROACHES to everyday thinking; REFUSING TO BE OUT-HUSTLED by our competition and ensuring that our REPUTATION stands above all else. These accomplishments will lead to unparalleled service to our customers, consistent returns to our investors, and leave a lasting, positive impact on the communities we serve.
http://thetailwindgroup.com/
Equal Opportunity Employer
