Senior Business Relationship Manager

TAL
Melbourne, Victoria Full Time
POSTED ON 4/21/2023 CLOSED ON 6/5/2023

What are the responsibilities and job description for the Senior Business Relationship Manager position at TAL?

Company Description

  • No. 1 Life Insurer in Australia, located from either Melbourne or Sydney
  • Discounted Life & Income Insurance, LinkedIn Learning access
  • Base Salary Super 15% STI Bonus

Welcome to This Australian Life. 

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not see where we can go?

Job Description

TAL are seeking an experienced relationship manager to join the Group Life & Investments business unit.

This role can be based from our Sydney 2000 CBD office or our Melbourne 3000 office.  

You will be accountable for the delivery of high quality services to AustraliaSuper, the management of operational and strategic account plans and maintaining strong and effective stakeholder relationship across peers at TAL

What will you be responsible for?

  • The delivery of high quality services to TAL's partners and their customers
  • Leading key relationships with TAL's partners on a day to day basis
  • Management of operational and strategic account plans
  • Developing and executing service proposition to support our partners
  • Maintenance of strong and effective stakeholder relationship across peers at TAL
  • Coordination of activities to ensure key TAL commitments are achieved
  • Supporting TAL and working with the Partner to deliver industry leadership and advocacy

Qualifications

To be successful in this role you will have:

  • At least 5 years working within a similar role with Superannuation and Group Life Insurance experience preferred
  • Enjoy relationship management, collaboration and have negotiation/influencing capabilities
  • Strong commercial acumen and understanding of group insurance pricing
  • Proven experience with analytical and problem solving abilities
  • Confident communication and presentation skills
  • Excellent client management, interpersonal and customer service skills

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And, you value working together to find the best solutions for problems.

Additional Information

Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it.  We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.

We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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