Quality Supervisor

As a Quality Supervisor at Talent Management Group, you will hold a pivotal position in coordinating job setups, overseeing customer quality requirements, and aligning team member goals. Through continuous training, we uphold consistent standards and facilitate clear communication among both clients and staff.

Our Quality Supervisors actively engage in on-site visits to manufacturing facilities and warehouses, ensuring our quality inspection teams operate efficiently. We prioritize fostering an environment that values individual recognition and promotes employee advancement. Day, Evening, and Night shifts are available.

At Talent Management Group, our mission is to deliver top-tier inspection and quality assurance services. We champion the recognition of individual contributions, collaborative problem-solving, and the nurturing of employee growth.

Responsibilities:

• Lead and supervise a team of quality inspectors, providing guidance, training, and support to ensure adherence to quality standards and procedures.
• Coordinate job setups by reviewing client requirements, creating work instructions, scheduling inspections, allocating resources, and ensuring all necessary equipment and documentation are in place.
• Manage quality control processes to identify, document, and address non-conformities, defects, or deviations from quality requirements.
• Communicate effectively with clients to understand their expectations, address concerns, provide updates on inspection activities, and ensure customer satisfaction.
• Generate inspection reports, quality records, and documentation accurately and promptly.
• Maintain organized records of inspection findings, corrective actions, and follow-up activities.
• Facilitate training sessions for quality inspectors to enhance their skills, knowledge, and competencies. Provide feedback and coaching to support professional development and performance improvement.
• Promote a culture of safety and adherence to health and safety protocols during inspection activities. Ensure that inspectors follow proper safety procedures and use appropriate personal protective equipment.

Qualifications:

• Flexibility and adaptability.
• Positive attitude and self-motivation.
• Detail-oriented.
• Associate degree or equivalent work experience. Advanced degrees or certifications in quality management (e.g., Six Sigma, ISO 9001 Lead Auditor) are preferred but not required.
• Previous experience in supervisory or leadership positions is required. Experience in quality assurance or quality control roles, preferably in industries such as manufacturing, warehousing, or engineering is desirable.
• Proficiency in quality inspection methods, techniques, and tools. Familiarity with testing equipment, measurement tools, and inspection processes is essential including an understanding of relevant quality standards such as ISO standards, ASME codes, API standards, or specific industry standards.
• Strong analytical and problem-solving skills to identify quality issues, and root causes, and implement effective corrective and preventive actions.
• Excellent communication skills to effectively liaise with clients, team members, and stakeholders. Ability to convey technical information clearly and concisely.
• Demonstrated leadership abilities to motivate and manage a team of quality inspectors. Ability to provide guidance, support, and training to ensure team performance and adherence to quality standards.
• Commitment to delivering high-quality service to clients, understanding their needs, and ensuring customer satisfaction through proactive communication and problem resolution.
• Adherence to ethical standards and integrity in all aspects of work, including maintaining confidentiality, impartiality, and professionalism
• Strong organizational skills to manage multiple projects simultaneously, prioritize tasks, and meet deadlines effectively.

Requirements:

• Must have a valid Driver's License.
• Willingness to travel to various job sites for inspections and supervisory tasks as needed.
• Able to work nights and weekends as needed
• Able to lift at least 25 pounds
• Must be able to do math and use a computer for data analysis
• Have a positive attitude with employees and customers
• Must be flexible and be able to multitask between multiple inspections and customer locations

Benefits:

• Pay is up to $23 an hour
• Paid overtime and holiday pay
• Travel reimbursement
• Paid vacation time
• Referral Bonuses
• Safety Bonuses
• Company advancement opportunities

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Qualified applicants who are offered a position must pass a pre-employment substance abuse test and pre-employment background check.

Job Types: Full-time, Contract

Pay: $23.00 - $25.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Lebanon, TN: Relocate before starting work (Required)

Work Location: In person