Manager, Product Strategy

Under the direction of the Senior Manager of Tufts Health Direct Product Strategy for the Public Plans division, the Manager will support the identification and implementation of strategic initiatives for the Tufts Health Direct product. “Direct” offers qualified health plan products serving individual and small group enrollees in the Massachusetts market.

Key Responsibilities/Duties – what you will be doing

Strategy Identification, Assessment and Interpretation (50%)

• Design and execute on issue identification and root cause analyses in collaboration with leadership.
• Drive research to evaluate opportunities employing cross-functional assessments to understand the financial and operational implications.
• Form business cases in support of strategic initiatives, including but not limited to, financial impact, member impact, and growth models.
• Design strategy documents and presentations to convey findings and next steps.

Product Infrastructure (25%)

• Support development of KPIs and development of a product dashboard to evaluate performance on a monthly basis.
• Support duties for the execution of product life cycle events, including annual rate filings, open enrollment, and member communications.
• Other adhoc tasks (management, analysis, communication) related to potential product implications of federal and state policy changes, vendor relationships, and product design.

Project Management (25%)

• Collaborate with enterprise functions to monitor product and policy changes, proactively identify and address issues, and maintain communication and engagement with internal and external stakeholders.
• Manage internal timelines and effectively communicate necessary action steps, including those that require cross-functional collaborations.
• Serve as subject matter expert to business functions when questions arise regarding membership projections, competitive intelligence, financial trends, or product strategy.
• Support implementation of strategic initiatives through engagement, tracking and measuring initiatives.

Qualifications – what you need to perform the job

EDUCATION: (Minimum education & certifications required)

• Bachelor’s degree required. Master’s degree with healthcare or financial focus preferred.

EXPERIENCE: (Years of experience)

• 5 years or more of health plan, provider or consulting experience, preferred. Interest in developing a robust understanding of healthcare landscape required.
• Proficiency in MS Excel and PowerPoint required.

SKILL REQUIREMENTS: (Include interpersonal skills)

• Must be a self-starter, be able to think creatively, take responsibility, be extremely resourceful, and have a high energy level.
• Must be able to deal with complexity and uncertainty.
• Ability to organize, analyze, and synthesize large sets of qualitative and quantitative information to influence strategic decisions.
• Detail oriented with critical degree of accuracy regarding documentation and analysis.
• Experience with applicable software and database programs including Excel, Word, PowerPoint.
• Must be able to work collaboratively across a highly matrixed organization.
• Strong organizational and communication skills.

Commitment to Diversity, Equity & Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COVID Policy

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

About the Company

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R5723

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