What are the responsibilities and job description for the IT Admin position at TalentBurst, Inc?
IT Admin
Tewksbury, MA
6 months
- 5 years of IT support or help desk related experience (field, desktop, mobile, etc.) working in a healthcare or hospital setting
- 5 years of relevant experience working in a collaborative, customer service focused environment that used a multi-channel (email, chat, phone, WebEx) setting for communication
- Excellent communication and writing skills with the ability to clearly communicate technical concepts to both technical and non-technical audiences
- Excellent ability to work independently on job responsibilities
- Experience with at least one ticketing system with the ability to take notes and record all interactions and steps taken with the users. CA Service Desk Manager preferred.
- Functional knowledge of Microsoft Office, Exchange and O365 products such as Outlook, Word, Excel, PowerPoint, Access, SharePoint, OneDrive, Intune, Teams, Azure AD, MFA authenticator and VPN
Job Type: Contract
Salary: $35.00 - $40.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
Salary : $35 - $40
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