Digital Data Analyst

Our client, a major spoken word company, is seeking a qualified candidate to join their team as a digital analytics consultant. This is a 8 month contract job fully onsite in Newark NJ

KEY RESPONSIBILITIES

• Data analysis – Obtain, manipulate, and analyze data to answer specific or open-ended questions, utilizing statistical approaches as needed, and distill actionable insights. Understand Customer Care’s business processes, identify root causes to business problems using data, and make recommendations.
• Data visualization – Understand requirements, gather data from various data sources, conduct business analysis, and provide quantitative insights through presentations, reports, and dashboards
• Project support – Support CS initiatives through the lifecycle of ideation, opportunity sizing, strategy and measurement definition, and reporting / impact assessment. Provide analytics team perspective in the setup of A/B tests and subsequent reporting of test results (pre and post-optimization analyses).
• · Data Integration – Support onboarding and configuration of analytic tools and support connection of digital data to other reporting tools like Tableau and QuickSight.

BASIC QUALIFICATIONS

• BA/BS in Engineering, Business Analytics, Information Systems, Statistics, or other quantitative field
• 5 years of related experience in analytical roles, including 1 years in digital analytics
• Excellent problem-solving skills, self-motivated, and able to manage multiple competing priorities
• Solid understanding of data concepts (databases, schemas, warehousing, ETL, data quality, etc.)
• Experience with complex data gathering and analysis (e.g. SQL, Python, Excel)
• Experience creating dashboards for data storytelling with a data viz tool (e.g. Tableau, AWS QuickSight)
• Deep knowledge and comfort with Adobe Analytics
• Experience with A/B testing tools (Adobe Target preferred)
• Experience applying statistical concepts (distributions, hypothesis testing, confidence intervals) to real-world applications

PREFERRED QUALIFICATIONS

• Experience working in an organization focused on customer experience, preferably Customer Service (Help Center, Contact Us)
• Experience with the AWS technology stack (e.g. Redshift SQL, S3, DyanamoDB)
• Experience implementing code to serve experiences within A/B testing and personalization tools such as Adobe Target, Optimizely, etc.
• Experience with web front-end technologies such as HTML5, JavaScript, CSS3, and Git
• Experience guiding and mentoring junior analysts

#INDLP

*1244196*

$58.00 per hour

Job Types: Full-time, Contract

Salary: $58.00 per hour