What are the responsibilities and job description for the Call center customer position at TalentTeam?
Talent Team is Hiring Spanish-English Bilingual Customer Service Agents!
Schedule : Full Time, Monday-Friday, 9 : 00am-5 : 30pm
Start Date : 4 / 1 / 2024
Paid Training is mandatory 3 weeks in Provo, UT.
Once the training is complete, you will be sent to work from home.
Are you looking to shape the healthcare service world we know today? A busy, growing call center in Provo is looking for Patient Survey Advocates to join their outbound call team.
We need compassionate agents who will conduct healthcare telephone surveys including reading scripts, accurately coding responses, and entering and rating comments.
This individual will also assist with other data entry projects as needed. Agents will be surrounded by supportive leaders and plenty of opportunity for growth.
What you will do :
- Work with a professional team and represent outstanding phone surveys to improve our healthcare system.
- Enthusiastically making outbound calls and efficiently reading the surveys and entering the responses from the patients.
- Maintain a courteous and professional demeanor while talking to patients.
What we need from you :
- Ability to communicate effectively.
- Bilingual in Spanish .
- Must be able to read verbatim.
- Work from home : Have high speed internet connection with access to router.
- Quiet & Adequate office workspace
- Equipment provided by call center.
- Training must be performed in Provo UT.
Job Type : Full-time
Salary : $16.00 per hour
Expected hours : 40 per week
Last updated : 2024-03-23
Salary : $16