Admin Assistant (Agent Support Specialist)

The Big Picture and Why This Position Exists:

As a Tucker Agent Support Specialist you will proactively provide first-class administrative, marketing, technological, and general support to Tucker’s Real Estate Agents so that they can focus on developing and growing their business to the highest level.  By actively engaging the Agents with a positive and energetic can-do attitude, you will help create an environment where Agents fully utilize all the tools at their disposal helping to ensure their success and a lasting partnership with F.C. Tucker.

 A Normal Day Might Entail:

• Proactively (we cannot emphasize this word enough) provide outstanding customer and administrative support (Agent Support) to Tucker agents.
• Cultivate a reputation and demeanor of positivity, enthusiasm, and a can-do attitude that encourages agents to seek out your assistance and skills.
• Assist and train agents on how to utilize various technology based platforms and software to help them grow their business.
• Manage the front end of the office and create a welcoming and energetic atmosphere for agents, their clients, and any other guests that may arrive.
• Enter new listing information as well as update pending and closing data in the appropriate software platforms.
• Compose and distribute office and social media communications.
• Participate in inter-office group and learning sessions to share, develop, and obtain best practices.
• A variety of other things as well.

 This Job Might Be For You If:

• You actively look for ways to help people.
• You are a genuinely positive and energetic person.
• You are good at earning people’s trust and building relationships with all types of people.
• You communicate clearly and effectively (listening is part of communicating).
• You do what you say you are going to do, when you say you are going to do it.
• The phrase “That’s not my job” is not in your vocabulary and the phrase “It’s my pleasure” exists in its place.
• You are comfortable working in Microsoft Windows.
• You have previous experience working in an administrative, marketing, or customer service role (extra points for any combination).

Experience That Would Be Nice But Not Necessary:

• Google G Suite/Workspace (e.g. Gmail, Docs, Sheets, and Drive)
• Various social media platforms like Facebook, Instagram, LinkedIn, etc. used for marketing and communication purposes.
• Canva or other graphic design platforms.
• Real Estate Industry software like MIBOR, Dotloop, and ShowingTime.

 HOURS:  8:30 - 5:00 pm; Monday – Friday; 37.5 hours per week.

 Compensation: $16.00 to $18.00 per hour.