General Manager

About us

For more than 90,000 guests annually, Amphitrite companies and their dedicated employees and partners helps guests enjoy the "Best Day of Their Vacation".

The company uses advanced digital technology platforms to market, manage and operate in-destination tours, activities and events in the U.S. and the Caribbean. With several operating entities including Seas the Day Charters USVI, Tall Ship Windy in Chicago, Paradise Adventures Catamarans and Watersports in Panama City Beach, Florida and Magens Hideaway; Amphitrite is already one of the largest maritime tour activity operators in North America and the U.S. Virgin Islands. With a foundation rooted in digital technology and innovation, Amphitrite companies are consistently ranked as the leading tour activity operator in the markets they serve

General Manager

Reports to: Owner President

Location: Chicago, IL

Job Description:

Tall Ship Windy is the official tall ship ambassador for the City of Chicago. The 148' Four Mast Top Sail Schooner operates from Navy Pier and serves more than 40,000 guests annually. The General Manager will oversee all staff, budgets, and operations of the venue.

General Manager responsibilities include formulating and implementing overall operations strategy, managing people, and establishing and documenting policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive. This is very much a hands-on role. The ideal General Manager will not only manage the overall operation, but will assist staff on high-volume days, train customer experience representatives and be the main liaison to the community for field marketing activities year-round. Lastly, the General Manager is expected to also serve as a working Captain for S/V Windy a minimum of three full days a week.

Task·s

Oversee day-to-day operations for Tall Ship Windy at Navy Pier from April through October

· Maintain budgets and optimize expenses.

· Working closely with the Senior Master (Captain) of Tall Ship Windy to set policies and processes.

· Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

· Oversee recruitment and training of new employees in particular U.S. Coast Guard licensed Captains, Senior Deckhands, Deckhands, Bar Staff and Customer Experience Representatives

· Manage staff, prepare work schedules and assign specific duties. Expectation is that the Sr. Master, On-site Guest Relations Manager (Ticket Booth) and Bar Manager will report directly to the General Manager.

· Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

· In conjunction with the Senior Master, direct the employee assessment process.

· Prepare regular reports for upper management as requested.

· Ensure staff follow health and safety regulations.

· Establish and implement departmental policies, goals, objectives, and procedures, conferring with senior executives as necessary.

· Provide and implement solutions to issues as they arise.

· Any other duties as requested by Senior Management

Qualifications and requirements

· Bachelor’s degree or an associate degree.

· 5 to 7 years of senior management experience including 5 years of GM experience.

· Ability to give full attention to what other people are saying, to use logic and reason to identify the strengths and weaknesses of alternative solutions, and to monitor/assess the performance of other individuals.

· USCG MMC at 100-Ton or greater with sailing endorsement

Competencies (in order of importance)

· Dependability — Job requires being reliable, responsible, and dependable in fulfilling obligations.

· Attention to Detail — Job requires being careful about detail and thorough in completing tasks.

· Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.

· Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

· Initiative — Job requires a willingness to take on responsibilities and challenges.

Lines of communication

· This position will initially report to the President.

Working conditions

This is a full-time position requiring flexible work hours and workdays. As the majority of Windy of Chicago Ltd revenue is generated Wed-Sun, the

Job Type: Full-time

Pay: $71,000.00 - $110,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Experience level:

• 6 years

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $71,000 - $110,000