Director of Revenue Management

Overview

Are you ready to help shape the future of travel and hospitality? CoralTree is seeking an exceptional Director of Revenue to join our dynamic team at Tamarack Resort. The Director of Revenue Management will play an integral part in the success of the hotel's overall business strategy and optimization. The position will be responsible for leading the overall property strategy in pricing, distribution, total revenue optimization, e-marketing, reservations, and yield management; all while focused on achieving the hotel’s top-line revenue objectives. We’re looking for a proven revenue executive that will focus on total profit management, group conversion, marketing, and exemplary guest service.

Responsibilities

Responsibilities:

Analysis, Reporting and Strategy: Work jointly with the property ROC team(s) and CoralTree Home Office team to develop and execute a strategic (demand-based) pricing plan, as well as understand the hotel’s defined competitive market, comp sets and their relevance based on current/future market conditions and industry changes and fluctuations.

• Work jointly with the property strategy team and Home Office to analyze findings of daily metrics to implement a results-driven action plan.
• Development and execution of a strategic (demand-based) pricing plan for all room categories.
• Utilize proprietary internal reporting platform to identify trends as an early warning to where future revenue opportunities may lie.
• Ongoing detailed reservations evaluation including conversion, regrets/denials, and call volume.
• Accurate preparation and distribution of daily, weekly, monthly resort forecasts.
• Lead weekly revenue pricing and optimization meetings and full resort ancillary strategies.

Group Optimization: Implement a group evaluation process to manage group inventory and rates based on key factors such as rooms/space ratio, pattern, ancillary contribution, etc.

• Facilitate a group block management program to ensure contracted blocks are being maintained, forecasted, yielded, and released at appropriate times.
• Facilitate a daily business review process that thoroughly reviews each piece of group business and its value to the over profitability of the property.

Electronic Distribution: Develop and maintain electronic distribution strategy to include 3rd party internet content and positioning, market manager relationships, and GDS distribution

• Monitor all electronic distribution sites on a regular basis to ensure all transient rates and available room types are loaded and accessible.
• Partner with property ROC team and Home Office team to ensure property is activating a short-term tactical marketing plan around pricing and distribution
• Work directly with marketing to create and implement web site and search engine optimization (SEOP), search engine advertising (SEA), and online marketing.

Metrics: Conduct weekly strategy meetings involving strategies for the next 12-18 months, competitive business analysis, financial room forecasts and budgets. DORS is responsible to ensure all key stakeholders show active and consistent participation in the weekly meetings.

• Produce daily, weekly, monthly core group of reports such as day by day forecasts, market segmentation detail, channel distribution, and pace (group and transient).
• Create hotel day by day (by segment) budget as part of the annual marketing plan process.
• Work with key department heads of all ancillary revenue centers to ensure revenue objectives are being met by implementing a core group of reports and regular-scheduled meetings to foster the Revenue Optimization Community (ROC).

Qualifications

Qualifications:

• Comprehensive understanding of demand evaluation and effective pricing.
• Ability to evaluate and execute a results-driven action plan.
• Highly technical and proficient in systems.
• A strong user of Microsoft products.
• Analytical approach to problem solving.
• Detail oriented with excellent time management skills.
• Articulate and provide clear direction of a strategy.
• Is a proactive, self-starter who can work well both independently and as part of a team.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

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